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On Sunday I called in to buy a Kindle from the store. I was served by a lovely young lady and was very impressed by her manner and knowledge.
Having looked at cases and disliking them she found another that had been damaged and gave me a discount.
Great service and many thanks.
8 years ago (02-05-2018)
Today I had the misfortune of coming into contact with men’s fragrance staff in John Lewis Eldon square. The lady’s didn’t know anything about fragrance. Long story short, i reserved a fragrance which they all knew nothing about. I tried explaining and they didn’t have a clue. 1 star for the polite young lady. 0 stars for the rest!
8 years ago (07-04-2018)
On Tuesday evening, 3rd April, my husband & I went into Fenwicks & John Lewis to compare kettles. The 2 male assistants in Fenwicks totally ignored us as they were chatting to each other so we decided not to bother with their 10% offer. Susan, in John Lewis, came straight over asking if we needed any assistance. We were both impressed at her knowledge. She did not try to sell us a particular brand but pointed out the features on those we considering. Well done, Susan, on your excellent service.
8 years ago (05-04-2018)
One of Newcastles finest stores. Massive choice and selection. Always pop in for a browse when in Newcastle. Brilliant electrical department with a wide range of top brand Tv's and electronics and a Price Match available. Good display area and price match available on most items. Decent carpet and flooring section with a wide range of quality carpets etc. Handy sports department and even a choice of prams if that's what you're after. A decent lighting department and good clothing white goods and fashion areas for all. My favourite would be the perfume section, quality displays fantastic choice if designer fragrances including Jo Malone. Well worth a visit and a browse through their wide range of departments. All in all a great store with something for all. Great and knowledgeable staff very friendly and helpful.
8 years ago (21-02-2018)
Visited The Place to Eat, John Lewis, Newcastle today for their full English breakfast. Has been a while since trying this. It was truly dreadful compared with previous experiences. There were no freshly cooked eggs,previously offered freshly fried eggs. Both the sausages and bacon were of inferior quality to the usual. There were no mushrooms where previously field mushrooms were a feature of the breakfast. Neither the brown sauce or marmalade had been topped up,a minor point admittedly. It seems that, overall the breakfast had been cheapened. It now offered 8 items plus toast similar to a cheap supermarket breakfast. I could not find 8 items I wanted ! Will not be returning
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