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Argos Newcastle Eldon Square

  1. Newcastle upon Tyne
  2. Newcastle Upon Tyne Store
  3. Newcastle Upon Tyne Department Store

Reviews, get directions and contact details for Argos Newcastle Eldon Square

Argos Newcastle Eldon Square
"Argos retail store selling technology goods, home & garden, toys, clothing, jewelry and more."
Address: Newcastle Eldon Square, St Georges Way, Newcastle upon Tyne NE1 7JD, UK
Phone: 0345 656 4127
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE1 7JD

opening times

Monday: 8:30 AM – 8:00 PM
Tuesday: 8:30 AM – 8:00 PM
Wednesday: 8:30 AM – 8:00 PM
Thursday: 8:30 AM – 8:00 PM
Friday: 8:30 AM – 8:00 PM
Saturday: 8:30 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info
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Reviews
While shopping at the Eldon Square branch, the salesperson suggested I get an Argos card. I told them that I don't work and I'm a student and I don't want my credit to be damaged, but she said no, it's not a problem and today they answered that the card will not be issued to you. Educate yourself so that they don't give wrong information. You are very amateur and unprofessional.
Was here yesterday, I wasn’t entirely sure as to the controller that was needed . However a colleague called Cheryl helped me out . Just like to say she was brilliant at doing her job .Thanks Again..Cheryl .
Quick click and collect service, never takes more than a minute or so when I've been.
Seriously gone downhill over the year's, it looks tired. Its lost its vibrant atmosphere
Picked up a baught item. Only to get disrespect ed and thrown on the desktable. Followed by and energy zapping hungry, Some female. Friday 2 o'clock. Made the whole process of buying and getting a refund about 40mins. She had no overall understanding of the system or any logic. no customer service skills. Overall a bad experience. Missed out on a sale and will probably have to repackage the product. Waste of time and energy. Not very efficient at all. Never again.
Unreal- no clear instruction on how to pick items up, was picking something heavy up and the shop was closing so I parked and they knew I had to carry something heavy and I didn’t have time to drive round to the pick up area, would not help me by lending or using a trolley. Instead I was made to carry it, suggested to pick the 18.9 kg massive box up and as a result fell over outside the store…and not one of them came out to help. They pretended not to notice as again it was 5.40 pm and there was a women taking a long time to order so they were too busy trying to hurry her. Although she saw me fall backwards with a fridge on top of me. I already had to drive from Leeds to Newcastle as this fridge cooler could not be delivered, then to try and navigate Newcastle to Eldon square with the bus lane is stressful if you don’t know where you going and takes time, so I had no choice but to carry it. Although it was 5.40 pm so if I had have gone around for my safety I’m sure they could have waited, instead it was suggested I carried it. I had healed boots on. I think it’s ridiculous at the best of time Argos has limited stock and no delivery, but I will be issuing a formal complaint as if you aren’t going to give pick up instructions at least you should help women by themselves when there isn’t time to go to the correct pick up area and clearly carrying that load manual handling was not correct.
Poor customer service, I asked a question about a product only to be told "Why dont you Google it"
very bad service ! Yesterday I bought headphones from this shop with 2 year extra insurance protection for 10 pounds. I checked it and I don't like it bcos I experienced eco sound while using earphones. Today Early morning I went to the Shop one of your lady staff just ask me one single question, that why do you want to return this product and I said I don't like it. Just on that single question she judged me very badly. She did not ask any single reason like, why don't you like this product . Later When I was trying to explain her reason, she said that I am making new stories. Is this the way to Judge customer ? Genuinely I am very upset with this kind of behaviour and talk. She suggests me to sell product on ebay ? Is that way to serve customers? I spent 50 pounds to get my earphones, and that's what they gave me. I am very badly upset and hurt by the way she treated me. She alleged me that I was making stories and I was lying. If I was lying, check the product which I have submitted in your shop, and if I am lying don't give me money back as well. I have returned all bills and product to your shop. I seriously think, you need to take action on this matter. It's my humble request to give me alternative solution. Hope to hear from you soon!
Bought item no.1 at Argos - came defective. Returned item to shop, got refund on a gift card no replacement available. Used gift card to buy item no.2 - broke down 3 months later and kept putting my electricity board down. Returned to shop, got refund on gift card unsafe model. Bought item no.3 - on assembly noticed a major part was not from the model I bought so would not fit. Request replacement part and agreed delivery time - system cancels delivery and no warning, so stayed at home 3h waiting for nothing... now another 3 days waiting for supplier to deliver spares. Will they collect the wrong part? No, not really, I will have to call the council truck to come and collect their rubbish! Although the staff in the shop are very nice, the quality of the products is utterly rubbish. A waste of time, money and environmental resources. I will not ever buy from Argos again!!!!
Argos telephone & online helps useless, but the staff in the Eldon Square branch are always lovely & helpful. Even when its busy they smile & do their best. Exchanged a broken controller for me today no problem. Do their best under difficult circumstances, especially when its busy.
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Argos Newcastle Eldon Square map

Directions to Argos Newcastle Eldon Square with public transportation

Eldon Square Bus Station 70 meters
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Eldon Square Bus Station 80 meters
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Eldon Square Bus station 100 meters
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Newcastle Monument 110 meters
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Newcastle Monument 130 meters
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