Innovate Estate Agents

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Address: 164 Halesowen St, Rowley Regis B65 0ES, UK

Phone: 0121 544 4554

Website

State: West Midlands

City: Rowley Regis

Zip Code: B65 0ES

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:30 AM – 2:30 PM
Sunday: Closed

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Reviews

I just got my very first home through innovate and I'm over the moon. They couldn't have been more helpful. I enquired about finding somewhere and within the week they had helped me find the perfect place to live I couldn't be happier. Emma was extremely helpful and put my mind at ease whilst awaiting all the checks. I couldn't recommend them more they were all so extremely helpful and very professional I'm very happy with the service I received.

 8 years ago (13-10-2017)

Very poor do not go with this agency the place we was renting was being sold and no one contacted us or helped us move from the renting team it has been a disturbing time for our 3 year old as we have had every tom dick and Harry looking at the property and they will try to blame you or not speak to you about anything we had a water leak 3 months after reporting it they fixed it like the cealing is falling off still waiting and toilet is broke no one has come out to fix it.When we went to another estate agent to sort out a new house to rent they gave us a bad reference so be very careful when going with these as we can not get a property because of these now

 8 years ago (18-12-2017)

Very poor communication when regarding repairs for tenants. They never return calls, ignore emails and always fobbed off with endless excuses to why it takes over 6 months to carry out any repairs.

 8 years ago (30-09-2017)

I moved into a property with Innovate with my newly born 3 month old baby. After having a baby and due to personal circumstances, Innovate recommended me considering a appropriately sized flat well within my budget. Viewings were conducted swiftly and professionally. I moved in, which also came with the odd few teething problems one would expect. Innovate were so incredibly helpful, always being on the other side of the phone, sending punctual engineers to attend who communicated with me directly, upholding professionalism. 

Innovate helped me feel at home, with their fantastic software which allowed me to report issues I may have. I have since moved with them again into a house as my son is now a toddler. I am incredibly grateful to this agency who have helped me above and beyond- whilst I also appreciate there are times as an agent their hands are tied but still strive to fulfil their commitments. I could not recommend Emma Spooner & team any more. Thank you guys. xxx

 8 years ago (12-04-2017)

"""The worst agency I ever came across"""
!!!!25 Dudley Road West !!!!  Think twice before stepping into this property !!!

After several phone calls and complaints they can't do anything about any of complain because they are busy & because they are chasing landlord for his approval!!!

Faulty Double Glaze windows. (Cold Air used to rush in even when windows are closed) & there is still a outstanding window/ insulation/Heating issue at this property. 

Faulty Shower (Need only a New Circuit breaker but it took 10 days for them to fix it & during this time they were advising me why can't i take a bath instead of Shower),  

Front & Back Garden was full of rubbish when i got the keys. Agency promised me that when weather is nice then landlord will come over & clean it for you which never happened. 

Oven wasn't working when we got the keys plus it was in a filthy Disgusting state.

Agency Staff clearly not trained & willing to help. They will answer the call because they have to but they wont do anything about your complain. 

Even after leaving this property last month, i'm still having issues with my deposit return. As the lady who deal with deposit returns is on holidays & NO ONE in her absence look after deposit returns !!

 9 years ago (05-09-2016)

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Reviews, get directions and contact details for Innovate Estate Agents

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