HSBC

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Address: Market Place, West Yorkshire, Dewsbury WF13 1DH, UK

Phone: 0345 740 4404

Website

State: West Yorkshire

City: Dewsbury

Zip Code: WF13 1DH

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

Dont know what experience the previous person had to leave such a negative review, however i can say sofia is amazing,  very helpful and took my best interests at heart when i went in to upgrade my account. Very informative and helpful and all the staff are very cheerful and always there to help. In response to the previous reviewer who mentioned about noone smiling in the store; Maybe the reason no-one smiles at you is because you have a face noone wants to smile at. #MiserableBeing

 7 years ago (09-02-2018)

Absolutely awful staff. Sofia the “Personal banker” told us to go to Yorkshire Bank for to open cash isa . All staff gave us the wrong information on cash isa and help to buy scheme. Treated us and interrogated us as though we were criminals demanding personal information over phone. We told her not to confuse us she tried to push us into get a loan we didn’t need and no intention of getting. We made 4 journeys to get information but everything went wrong. Very rude, abrupt doesn’t understand vulnerable customers and tries to take advantage of vulnerable customers by confusing them and binding them in. Had to complain after being treated absolutely disgustingly and offending us when all we wanted was to open an isa. Said we needed to open savings account and demanded £500 per month without fail in order to open cash isa . Staff do not smile, greet or welcome customers and it’s awful like dead town you feel awful asking for advice or help. Avoid and as their own staff said “go to Yorkshire Bank” complained to customer service centre who said Dewsbury manager will contact us in mobile but branch manager failed to contact us. Absolutely disgusting and unprofessional staff all of them!

 7 years ago (22-01-2018)

Cannot fault them,found the staff very understanding & helpful when our account was emptied by a bogus employee who conned my wife. 1st Class and just what i would expect from them

 7 years ago (12-09-2017)

When closing an account they make it difficult and even after its been closed they still spam you with junk mail and somehow the it appears as though the business account is still open as statements are still sent out.

 8 years ago (05-12-2016)

Very good machines 

 8 years ago (13-01-2017)

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Reviews, get directions and contact details for HSBC

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