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Reviews, get directions and contact details for HSBC Bank plc

HSBC Bank plc
Address: 109 Union St, Oldham OL1 1RT, UK
Phone: 0345 740 4404
State: Greater Manchester
City: Oldham
Zip Code: OL1 1RT

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed


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Reviews
Well Curtis you certainly restored our faith in HSBC today. Our last two visits to the branch were appalling, previously it felt like there was a bodyguard on the door who only wanted to discuss personal details in a very public environment! A note to HSBC, get a Curtis in each of your branches, your customer loyalty will improve and you'll thrive as a business!
Came in today with my husband. We was eventually shown some understanding and support by a young man called Harris after he was advised by his manager. Thank you for being helpful as we required those documents and we really couldn't afford the delay. Good luck in getting a job in Accountancy.
Rude staff, it would seem that HSBC don't want actual high street branches anymore as the staff seem to be incapable of actually doing anything other than pointing at a machine and telling you that you need to use that or do it online. I have another account with a different bank where the staff are genuinely really helpful and polite so I guess I'll be moving my HSBC account to them.
I have banked with HSBC for over 5 years and have always found them helpful. Until just recently. Although the issue has now been resolved. It is why I've lowered the stars. That and the fact since Covid19 the staff onsite is just two!
This bank doesn’t care about the climate. In the last 5 years it has invested $111billion in climate destroying fossil fuels- coal, oil, gas, fracking, tar sands etc. People are already dying and being displaced because of climate change. Whole ecosystems are being destroyed and hundreds of species go extinct each week. HSBC talks about green ambitions. There is no time left for this- we need action NOW! Otherwise, they will be complicit in genocide.
Very very disappointed about my experience today. I had to wait nearly 3 hours to get my problem solved which was only a second job!!! I was there with a baby who couldn’t wait that long!!!! Lack of proper staff was the main issue staff at the counter not knowing enough guided me wrong!! I was use to be very proud of this banks customer service but sorry to say not anymore!!
The lady behind counter services is rude and looks down her nose at people. She carried on doing her work while i stood at her counter for around 5 mins, this is a terrible bank with no customer service skills.
I have banked with HSBC for the last 20years. The Asian dude that has been there has always provided excellent service and he has always been very helpful.
Had a problem getting on line for online banking They solved my problem and were so patient and kind Great customer service especially Kimberly the girl who helped me she went the extra mile
Too long a wait but when finally spoken to the lady was polite & friendly
Comment on this business

Directions to HSBC Bank plc with public transportation


St Mary's Way 140 meters
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St Mary's Way 140 meters
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Fairbottom Street 140 meters
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St Mary's Way 150 meters
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Oldham Central (Manchester Metrolink) 210 meters
Pink Line

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