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Reviews, get directions and contact details for Hotel Novotel Wolverhampton

Hotel Novotel Wolverhampton
Address: Union St, Wolverhampton WV1 3JN, UK
Phone: 01902 871100
State: West Midlands
Zip Code: WV1 3JN


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Reviews
Had a great stay here whilst in Wolverhampton for a gig. Really convenient as a five minute walk from the railway station and ten minutes into town. Beds were comfy, room reasonably spacious and well equipped. Great shower. The bar was nice and the staff were really friendly and helpful. Food was decent and generous and buffet breakfast was excellent. Would recommend if staying in Wolverhampton.
A clean and tidy hotel, so certainly no complaints there.nMaybe getting a lock for the toilet would be a good idea. Having the toilet separate from the bath is fine in theory, but if you are sharing a room with someone like I was hygiene isn't exactly top of the list if you are waiting on someone exiting the bathroom after you've used the toilet just a thought.nFood was fairly OK, definitely passable, but most certainly not somewhere I would eat for the entirety of my hotel duration.nAll in all it was a fine hotel. It was booked by my company, in reality it probably wouldn't be somewhere I would choose personally.
Other reviews are correct good location close to station and town.nUnfortunately mold in bath, attitude and poor dinner service are also true.nLeft waiting over an hour past check in time to be told allocated room not available, when complained given a room straight away.nPaid £30 extra for convenience of half board to find out you get £20 credit?????nNo duty manger or GM on site. informed entire hotel staffed by two after house keeping left, remember your own toothbrush.nnTo be fair the standard room was OK but dated and worn, effort had be made to remove mold but underlying issues.nnAttempt at trio of sorbet, guess they ran out or could count or just can't be bothered.nnChristmas tree looks nice though.nnAvoid but not many options in location hence the very poor service and attitude though out.
My first impression of this hotel at reception was that my check-in was an inconvenience to the staff. Having to pay a fiver to park my car overnight in the car park was also an irritation. I guess I misunderstood what private parking meant on their website. The staff member offered no information about breakfast, such as the weekend timings or where the restaurant was.nnThe room was acceptable. It had an odd layout, with a separate toilet and bathroom/sink. In the morning, I discovered a pink insect the size of a bedbug crawling across the sink. The socket I'd plugged my phone charger into didn't work.nnThe sausages at the breakfast buffet were barely warm by 7:20 a.m., twenty minutes after it opened. The pancake maker was on but contained no pancake mix.nnThe three people at the reception were not interested in acknowledging my presence at my departure, so I had to use the fast checkout box.nnThese are all symptoms of bad management. I won't be back.
Clean and comfortable. The room is big enough.nThe separate toilet room and shower/sink room looked like a good idea until practicalities made it not so good. The only sink is in the bathroom.nSecure parking area with two charging docks. Gate closes at 11pm until 7am.nBar/reception is nice and practical with ample power points available at or very near to tables.nStaff were friendly.nThe location for Wolverhampton centre is very good with easy walking along footpaths.
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