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Reviews, get directions and contact details for Hotel Novotel Wolverhampton

Hotel Novotel Wolverhampton
Address: Union St, Wolverhampton WV1 3JN, UK
Phone: 01902 871100
State: West Midlands
Zip Code: WV1 3JN


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Reviews
Parking was so easy and the location perfect, central to all amenities.nThe room was tidy but not as clean, cups provided for hot beverages were dirty, stains on carpets, stains on the mattress protector used to cover the sofa bed. The sleeping arrangements provided for an infant and toddle to sleep on were inadequate.nI requested for cot beds for our children and they were not provided, this was addressed with the gentleman covering the reception at night of whom had a very nonchalant attitude about the matter and reluctant to even help. When I asked him about the requested cot beds at the time of reservation, he informed me that he doesn’t know what a cot bed.nThe breakfast was great, the hospitality from the staff was amazing except for the night time receptionist.nThe manager was amazing and altered our check out time to compensate for the inconvenience caused. However, the key card never worked after mid-day so when my partner took the kids out to allow me to get some rest, my sleep was disturbed as I had to open the door upon their return.nHousekeeping never attended to our room during our stay.nThere was no safe in the room or telephone which was contrary to what was advertised on the website at the time of booking. So we had to take our valuable items with us.nIn my opinion the hotel is overpriced and the rooms need revamping.nThe hotel is not suitable for young families at all.
Very easy to walk to from the station. About 5 minutes.nnThe room was spacious and well stocked. Reception staff were friendly and helpful.nnBreakfast had plenty of choice. Perfect for a 1 night business stay.
I stayed overnight whilst away on business. I was able to park with ease on arrival. The hotel was clean and tidy both externally and internally and there was a friendly welcome at reception. My allocated room was clean and decorated to a good standard. I had evening meal of Goat Curry in the restaurant which was excellent. I didn't notice any real road noise and my room was close to the main road. I slept well and had an easy check-out the following morning.
Hotel room was nice and clean, I upgraded to executive room, just to see what you get, I'm pleased I did. Staff were excellent. Breakfast was fully stocked at all times. Room nice and quiet, well located near train station. Overall I was very impressed.
Dated decor in room.nShower screen leaked, soaking the floor. there was black mould in bathroom.nBed was not properly made up. had to change room late in evening.
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