Home Farm Brewsters

Sadly staff are unaware that they have a Gluten free menu and what they can provide. Was only after spoke to a manager was offered a None gluten menu ‍ Some unfortunately do not know the Vital and important difference between gluten free and Vegan ‍‍ Poor customer service, was only after multiple times and a complaint we had one member of staff come and do a check back on food, as initially given food I couldn't eat! Had to chase food multiple times also which is never ideal. Dirty tables and unkempt areas, even needed up cleaning our own table in the end. Understandably it's a busy time but it was somewhat quiet on our attendance, but somethings like understanding the importance of food intolerance and immune disorders is not excusable.. Dietary restrictions: Gluten free available

We were just of the Rotterdam to Hull boat, so breakfast was important. We were greeted by a friendly manager who explained the possibilities and prices. It was essentially a no fuss experience and we were glad of a decent cuppa and some good food. We were even entertained by the peacock preening itself outside. Pleasant and recommended experience.

Usually love it here for my children. But last night I thought the service was a shambles and when I politely said when paying a nearly £200 bill, Ian said yeah we're short staffed, what more do you want me to do.... whilst walking away shaking his head and storming into the kitchen. We arrived at 4:45 and our mains took over a hour and then we thought we would chance the puddings which took over half an hour, we received apple pie and custard on a side plate. And despite the server passing us the puddings not one dinner plate got moved. Walking around you could see the whole restaurant was in the same boat but majority of tables was empty, it was probably the quietest it's ever been but service still shocking. Working in hospitality myself, communication to the customer prior and an apology would of made us feel more in the loop, but walking out feeling like we couldn't put our expierance across I think is disgusting.

Looking a little tired these days in here now. When we visited it was quiet but a lot of places are like this since covid times. Food has dropped in portion size and quality a little too. I had a Yorkshire pud meal but most of the surface area was devoid of filling. It was nice enough but a little more mash and peas at least required here chaps!

My meal was good but my daughters gammon was all fat and had to get it changed, had a 40 minute wait for granddaughters ice cream when it came was nothing like the picture on the menu Only one bar staff trying to take food and drink orders during a busy lunch time On the whole a good place to take children and eat, would definitely give it another try.

We were sent a deal for one free meal from the festive menu. We booked lunch for three. Arrived on time and taken to table immediately. Quickly checked the menu before ordering at the bar. Seen immediately and order taken. We had turkey meal, salmon, Beef Wellington, Christmas pud, sherry trifle, choc orange sundae and soft drinks. Didn't wait too long for main meals. All hot, tasty and well presented. Wife complained that there were too many potatoes! I missed roast parsnips that were not included. The desserts were large, except for Christmas pudding that was small in comparison. Overall, a very pleasant meal at a very reasonable price, with very good customer service. The festive menu is highly recommended.

Cheap and cheerful as they say. Food is okay, nothing special but we always enjoy it. Food is served fairly quick and staff are always friendly. The space is always clean and tidy. My son likes the outdoor play area and sometimes there are peacocks from the neighbouring businesses park which he also loves to sit and watch.

I visited on 17/09/22 at 4:15 with my partner, step son and my sisters family! When we arrived the young staff was rude and ignored us when we asked if it was possible to sit down stairs. They then went on being rude for the rest off our visit. They gave us the children’s menu without the crayons so it meant the children became agitated until the staff eventually gave us them. We then ordered our food and it came out rather fast when the food arrived it wasn’t hot it was almost cold all the burgers bread buns was stale there was hardly any flavour to the food it was just slung on the plate it was awful. My sisters burger was supposed to come with onions it came with one slice off onion. My partner had the ultimate Yorkshire pudding with sausages In they was clearly left from the breakfast and re used. My step sons food was on another level it was disgusting the chicken pops was burnt hardly any chicken in them. Beans just slung in to his plate all over his chips. All The food had clearly been prepared earlier on and left as every meal did NOT taste fresh. We was not asked once during our meal if everything was okay it’s like the waitress was ignoring us. We also got the refill diet cokes they was even bad as they had no taste as the flavouring had run out! As a table we spent £80 and it was so disgusting we will never be returning again and at a time like this where the cost off everything is going up they need all the customers they can get! The only praise I have about this visit was that the elderly waitress she offered us complimentary deserts we declined as the food was that bad we didn’t want to eat anything else from there. She was the only pleasant staff member that we came across! So at all cost AVOID this pub!!!

Where do i start ordered food for 12 people 4 kids and 8 adults waited a while as expected for 12 people. Food arrived and 3 of the meals were dreadful as you can see from the photos the avocado from 2 salads was off so they offered chip's as a substitute knowing that they had no more avacado. Then the childs burger then turned up more like a hockey puck as the bun was that hard it was inedible. So we complained to the staff and a new burger and chips was ordered. The manager Ellis obviously knew about this but made zero attempts to come over or apologise leaving his staff to sort it out in my eyes zero management skills. We had all finished eating and waited 10mins and the burger and the chips turned up. Totally too late and unwanted and still no management skills to sort it out. Next the deserts turned up banana pancakes guess what no bananas. When we asked the staff it was oh we havnt got any. Absolutely useless the worst chain meal we have ever had. Thanks Ellis for your skills in the situation another brewers fayre customer never to return.

On arrival, asked to scan the covid QR code and taken to the table to be seated. It is all table service. Masks to be worn while manoeuvring inside and removed once seated. Everything looked clean and tidy and all precautions taken seriously. Friendly staff and the food was good.