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Reviews, get directions and contact details for Holywell Pizza

Address: 7 Dene St Holywell , Blyth NE25 0LT, NBL, GB
State: NBL
City: Blyth
Zip Code: NE25 0LT


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Reviews
Rang up and asked for allergy advice on Shish and Chicken Kebab as my son has a dairy and gluten allergy. Lady on the phone basically just said she didn't know as they were mixed with 'a lot of stuff', to which I said 'so basically you don't know what's in them', 'no' she responded. Pretty piss poor really, 3 adults and 1 child order lost there.
Use this place regularly for pizzas and always 5 but ordered 2 mixed kebabs and a mixed wrap, all 3 of us commented the same, chicken was lovely but doner meat and pittas were very dry. Expected better for a Saturday night, thought everything would be nice and fresh!?!Food: 3/5
Ordered via just eat. The food arrived 40 min before earliest delivery time 45 min difference between early and latest I called to question if the food was freshly cooked, reasonable I think? The ‘ manager ‘ screamed at me down the phone and before I could tell him, told me they would not deliver to me again! . I may be wrong , but if I’m feeding my family and spending £19.49 to be accurate am I not allowed to question if the food is freshly cooked? Bearing in mind the amazing delivery speed? I can’t give them anything more than 0-10 the food wasn’t even tasty, chewy and bland. Sorry
I ordered extra chips by accident, called them up to take the extra chips off the order and they were very rude with the way they were handling it. They kept saying to add extra chips and with me repeatedly saying no but they still kept asked. Repeatedly saying i wanted to take the extra chips off but they wouldn't do it and hung up on me. At the end i still got the extra chips that i didn’t want and wasted my money.
Food didn't arrive after over 2 hours. Restaurants response was we only have 2 drivers and its on its way, each time we rang. On the final occasion we rang I was told to cancel even though he said it was on its way. Driver rang after 3 hours to say he was outside my house. 100% was not. Argued even though I was stood outside my front door and not a car in the street. Poor poor poor One very hungry family.
Outraged!!! We’ve ordered from here regularly. An employee of theirs waited for my under age daughter, at our local corner shop and followed her home. Bearing in mind he’d been served before her. He told her she was beautiful and attractive. She was left feeling frightened and unsafe. We complained to Holywell and the owner. We thought he’d been stopped from working there, but see him braisently walking past our house to work in Holywell pizza. Absolutely won’t order food from here again. Can’t believe the owner condones this behaviour. Disgusting thing, keep your eyes off little girls!!! The 1 with a big forehead.
Twice I’ve had food from here now & the next day I always end up having such a bad stomach. Will not be ordering again, I’ve got work this morning & im having to deal with feeling sick. Cheese burger was chewy as anything, chips were chewy and the box was soggy and wripped a little.Food: 1/5
Ordered through just eat, given 1 hour delivery. At 90 minutes contacted restaurant and was told food on way. At 2 hours called restaurant again and told it had just left restaurant. Gave reason that they are busy. Food never arrived and restaurant eventually closed without updateFood: 1/5
The driest thing in the world! We ordered what is meant to be the Lucifer Burger. They don’t do the fried chicken at Holywell.. Chips were dry and a day old. Burger was two frozen chicken breasts and a burger van burger... for £23 this was absolute rubbish. Sounds from other reviews they’ve gone down hill. Don’t waste your money here.
Do not order from here. I never leave reviews normally but we have waited over 2 hours for delivery. I called and spoke to the guy 3 times. My husband also spoke to him.....he....not only lied but is an arrogant, ignorant man. He thought I was someone else so obviously a Jill is having the same problems....absolutely unprofessional...unaccommodating....put the phone down on me when I asked if they were actually coming as my husband is a diabetic and i asked if they arent coming and if we need to cook I need to know......Holy mother!!!!! Its Monday for gods sake
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