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Holiday Inn Sittingbourne

  1. Sittingbourne
  2. Sheerness Lodging

Reviews, get directions and contact details for Holiday Inn Sittingbourne

Holiday Inn Sittingbourne
Address: The Coniston Hotel, 70 London Rd, Sittingbourne ME10 1NT, UK
Phone: 01795 410560
State: Kent
City: Sittingbourne
Zip Code: ME10 1NT

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Relatively decent hotel. Staff were friendly some and the rooms clean. Although our room loo flush wasnt working properly and neither was the aircon as kept switching off. Our room also had noise coming from a telecoms room maybe next door, but it did stop around midnight.nBreakfast was nice although was missing a few items both days where the kitchen didnt replace. Overall though fine.
The staff were excellent & fantastic & very well mannered. I received a very friendly & homely atmosphere & response from everyone, from cleaning staff to member's of each section of managers.nNothing was too much trouble for any one member of any of the members of the staff or managers who dealt with me. Everywhere was clean & tidy, and room service, when required, was top notch and fast. All staff were as clean and tidy as possible, depending on their job position requirements.nThe food was always very good & served in good time in line with how busy the restaurant/kitchen was.nnMy only regret is that I didn't get to know & find out about on arrival on the 3rd ofOctober & understand is/was the IHG Points System until AFTER 17 days of my 5 weeks stay, which if back dated to the 3rd of October 2024 until the day that I was book in, and finally booked out on the 8th of November, I would be much happier than I actually am. Should this have been possible, it would mean that I would be happy to book into an IHG hotel again in the future, especially as I travel to the USA for holidays at least 4 times each year.
Refused cash as payment. Paid for a king premium room table was broken and & made up of mismatch. Heating didn't work window was rotten and dirty . & Don't get me started on heat of bath water tepid to say the least . Breakfast was bland with no taste . & Staff was miserable and unkempt in dress . Regularly saw night manager asleep in restaurant area. Best thing was cleaners who was polite
I had the pleasure of spending some time at the bar in the Holiday Inn Sittingbourne, and I must commend Carla for her exceptional service. While I worked away and enjoyed a few drinks, Carla served me with professionalism and courtesy. She managed the bar with ease, always greeting me and other residents with a warm smile. Her efficiency and friendly demeanor truly added to the experience.nnThe bar area itself is a great spot to work, offering Starbucks coffee and a relaxing ambiance. With excellent Wi-Fi and plenty of charging points, it's a fantastic place for both casual work sessions and more formal business meetings. Whether you're there to unwind or to get some work done, the facilities cater to a variety of needs. The seating is comfortable, and the atmosphere is both calm and productive, making it an ideal location for business travelers like myself.nnI’ll definitely be returning, not only for the convenient facilities but also for the outstanding service that Carla provided. Highly recommended!
We were in the area visiting some friends who were staying at Warden Caravan Park.nnWe went and checked in late around 22:30, so obviously we were tired from travelling and was looking forward to relaxing in the room.nnThe room was okay, but what made us really disappointed was the air conditioning. It could not fill a room that small, and in the middle of the night, it stopped working around 2 AM.nnIt was really warm, the window wouldn't open properly due to rust. Luckily they had a paper menu we used as a fan.nnI tried calling reception just as we arrived to request for a fan, but no one answering. I woke up around 2 AM when the air conditioning stopped and tried to call reception again for a fam, but no one answered.nnCertainly did not get a good night's rest.nnThe toilet was another thing. The flush was really hard to press, there was a teaspoon on the sink which led us to think that the room was not cleaned well.nnHowever, the bed was nice and the pillows as well. Reception was quick and courteous when we checked in and out.
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