Holiday Inn Milton Keynes Central

Reviews, get directions and contact details for Holiday Inn Milton Keynes Central

About

The Holiday Inn hotel in Milton Keynes, located in the city centre, is near local attractions like Xscape, Woburn Abbey Safari Park and Silverstone.

Address: 500 Saxon Gate, Milton Keynes MK9 2HQ, UK

Phone: 0871 942 9057

Website

State: Milton Keynes

City: Milton Keynes

Zip Code: MK9 2HQ

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Subject: Disappointing Experience with Staff Member KarennnI am writing to express my disappointment with the treatment my family and I have received from one of your staff members, Karen, during multiple visits for breakfast at your hotel. While we have always enjoyed the amenities offered through my gym and swimming pool membership—especially the perks that come with it—our experience with Karen has been far from pleasant.nnKaren has consistently displayed an unpleasant and unprofessional attitude towards us, particularly regarding charges for my 3-year-old child. Despite the fact that both the hotel manager and other staff members have informed me that children under 12 should not be charged for breakfast, Karen insists on making us pay every single time, which contradicts the policy clearly communicated to us.nnHer attitude goes beyond just enforcing this incorrect charge. She has been rude and dismissive towards my family, and her interactions have been tainted with a sense of prejudice. This is not only deeply troubling for us but has also been noticed by our friends on separate occasions when they visited. Her discriminatory behavior and lack of respect have made what should be a pleasant experience for my family into something uncomfortable and frustrating.nnIt is disheartening that someone in a hospitality role can make guests feel unwelcome. I hope the management will address this issue seriously, as this is not reflective of the otherwise excellent service we have received from other members of staff at the hotel.nnI trust this matter will be dealt with promptly to ensure no other families have to endure similar experiences.nnSincerely,nnL R

We had dinner at the New York Italian by Marco Pierre White restaurant tonight and we were really pleasantly surprised by how good it was.nThe menu had a really good selection of varied dishes.  We chose the pork loin and a pizza, both were excellent.nThe service was outstanding.  Kara was our waitress and she went out of her way to make us comfortable and ensure we had everything we needed.  She was smiley, happy and friendly.  We are looking forward to our next visit .

I’ve been coming to this hotel for over 10 years and they keep impressing me with their service and ongoing improvements to the property.nCheck-in is always fast and easy. And the staff makes an effort to get to know you and recognize repeat guests.nSame goes for the restaurant and lounge staff. Karen is a charming woman who checks in guests for its breakfast service and never fails to remember me and greet me as a special guest. Same with Bow who welcomes me to the lounge and restaurant year after year. The restaurant, Marco’s, was completely redone 3-4 years ago and they’ve just updated their menu which adds several tasty and reasonably priced items.nAnd the hotel is in the last phase of updating rooms. I was able to stay in one of the updated rooms on this trip and it was clean, comfortable, and far superior to many other Holiday Inn and HI Express locations I’ve stayed in recently.

Just wanted to say how wonderful the team were her. Had a big birthday event and Ashleigh set it up planned it perfectly for us. On the night the people on the front desk, bar staff and Chris the DJ was fab, Blair’s looked after us perfectly and helped with timings. The food was excellent and nothing was too much trouble, from storing the cake to clearing up at the end of the night. I was amazed that they even packed up all our decorations and cake for us to collect the next day. Everyone was professional and smiley. I also lost a ring and that was sitting in the box of decorations for us to collect. It made the event just perfect would recommend and looking forward to coming back. Thank you.

Great hotel, close to the MK Bowl venue! Amazing breakfasts, great location, friendly staff : Giving 4 stars because even though we paid for a better room with a balcony, they gave us the tiniest balcony in the very corner. But that's what you get when you're a tourist that's not a resident of one of the fancy countries...

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Holiday Inn Milton Keynes Central

Reviews, get directions and contact details for Holiday Inn Milton Keynes Central

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