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Henry Wongs

  1. Birmingham
  2. Birmingham Chinese

Reviews, get directions and contact details for Henry Wongs

Address: St Pauls Square , Birmingham B3 1RB, BIR, GB
Phone: 0121 233 1345
State: BIR
City: Birmingham
Zip Code: B3 1RB

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Reviews
We had a meal booked last Saturday at the restaurant. Spent money on Baby sitter and taxi down to restaurant. Had been looking forward to this meal as we don't get out very often. Arrived half an hr early as we fancied a drink beforehand. Entered the restaurant to be told quite rudely 'u won't get a drink and u won't get a meal either' when we asked why we were told it was due to a power cut that they were aware of approx an hour beforehand!! No apology. No telephone call or text was received by restaurant to inform us of the situation!! Wasting our time and money when this could have been avoided easily with the simple courtesy of letting us know! Subsequently I have contacted the restaurant twice to make a complaint and ask for someone to contact me about this - again nobody has bothered to get in touch all week!! I completely understand a power cut is not their fault but to not bother to let us know or respond to my complaint is appalling Total disregard for their customers and appalling customer service.
I had a table booked for Henry wong yesterday evening and we were turned away due to the power shortage. We paid for a taxi to harborne and arranged childcare for our daughter and this was our first night out together since the birth of our daughter. I have been to Henry wong many times before the latest time was April 2022 all prior times the service has been great and the food fabulous. I am extremely disappointed the business didn’t call us and notify us in advance of the power shortage. They had my email and mobile and could have called in advance to save me paying the taxi fayre into Birmingham. Our table was booked for 8:15pm and after we were turned away we couldn’t find another restaurant in harborne as they were all fully booked. We are very disappointed that you didn’t mention the power shortage on your social media pages as a mitigation, we loved your restaurant and food was exceptional! Really disappointed that you didn’t notify us in advance of your issue and we incurred costs that could have been prevented. Really disappointed I’m your service.
Terrible service and food wasn’t anything special. Came here for my birthday for a special celebration. Waiters not attentive at all barely smiled. Whilst eating our prawn crackers we were given the waiter came out and took my partners plate away while he was eating. He tried to stop him explaining he was still eating and waiter just snarled and said that our mains were ready and continued to take it away with no apology. Food was completely mediocre and after hearing such good things from this place i was very disappointed. We tried to explain to the head waiter about what had happened and he didn’t seem interested at all. We should of left and are very annoyed at ourselves that we didn’t. Maybe we didn’t look like we would be spending a lot but I’ve had far better service at almost every restaurant we’ve ever been to.
Delicious food, we've been coming here for years and the food and service never disappoints. Highly rated.
Wouldn't go back. Food was so bland and colourless. Don't order the steamed seabass in ginger and spring onion if you like flavour, it was watery, bland and colourless though the fish was very soft there was very little flavour. I tried to eat my meal but couldn't get through it and ld barely eaten the rice. The waiter kindly offered to rectify the situation but when the manager came over she overrode him and was quite rude and forceful with saying it's bland because its steamed and I'm too late to mention anything as l should have said earlier on when she initially checked the table and l had just started my meal. She did offer £5 off the bill or a drink. I refused the drink but took the £5 off my £35 bill for egg fried rice and bland fish and went over to tasty Sabai Sabai instead to finish off my meal as l was hungry.
Very busy and cosy little restaurant and you can immediately see why. Staff are very on the ball and the food displays their years of being in business. Food was heavenly and very well presented. Would definitely go back.
Best Chinese restaurant in Birmingham City in my opinion. I must say the high level has slightly dropped in recent times but still worthy of 5 stars. I love their seafood soup for starters along with a tasty chicken yuk sung. For the main course my favourite is the teriyaki steak and the chilli & salt king prawns. Both delicious with egg fried rice or the rice noodles, just order both! Ask them to add peas to your egg fried rice for the perfect meal.
Great authentic Chinese food served in great surroundings by knowledgeable polite staff. What more could you ask forFood: 5/5
This place is amazing.Just rented a 2bed up here and so far the food is fantastic in here.I recommended you bring your date here.Its worth it
The best Chinese restaurant I’ve been to yet. Fantastic service, excellent food with great presentation. We had the sharing platter for two which was not only delicious but was a great dish for our first visit. We had the house red Malbec on recommendation from the waitress and it was great! We rang to book our table before our visit and they only had space by the bar. I will personally be requesting to sit here because I enjoyed being there! Recommend booking though as this place is popular for all the right reasons.
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Henry Wongs map

Directions to Henry Wongs with public transportation

Vittoria St 200 meters
101
Charlotte St 200 meters
101
St Paul's (Midland Metro Stop) 210 meters
MM1
St Paul`s Metro Stop 270 meters
16
16A
52
74
Lionel St 280 meters
101

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