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Reviews, get directions and contact details for Healds Road Surgery

Address: Healds Rd, Dewsbury WF13 4HT, UK
Phone: 01924 438222
State: West Yorkshire
City: Dewsbury
Zip Code: WF13 4HT

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 8:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Well where do I start. Ive been with this surgery years when it was in west park st.nMy daughters was very poorly n appointmemt was at 11.18. Still were sat here. N its 12.24. She keeps saying ur next but ppl r coming n goin be4 us. This is absolutley joke. Its hot outside soon. Other kids in car with partner. Very hot day. I guess they not bothered they working slow paste with AC. Shame
This is my new surgery and I had my first GP visit last week Wednesday. The surgery was spacious and very clean. My mobility scooter decided to stop working as I was about to leave the surgery.nnThe nurse practitioner was a beautiful, lovely and caring person. She tried assisting me with my mobility scooter. I then met the beautiful ,lovely manager when she came to assist me too. I thought my scooter battery was dead but my scooter had died and never started.nnI was at the surgery a long time waiting to charge my battery. The beautiful lady at the front desk came and offered me some water and a snack. I was so appreciative for the love and assistance I received from all the staff, I am came in contact with.nnI miss my old surgery in Leeds but I am happy to join this new surgery..nnThank you to all the staff.
There is a receptionist there named ruksana who is incredibly rude and acts as though she’s a doctor and refuses to give you an appointment. She’s been rude on many occasions especially when I was pregnant. This is why the surgery is so downgraded
Been with this surgery since birth! Now I’m 35 these amateur receptionists have no idea what they’re doing! They act like they are the doctors and run the shots! All the appointments are saved for their families and friends. And when you call at 8 they say no appointments and try fobbing you off with a clinician when you need an actual doctor! Get rid of these grandmas at the front desk they’re ruining the image of this great surgery! poor service, by the time you've got an appointment you're probably recovered to no longer need a visit. It's like playing the lottery to be able to get an appointmentnMar 2025...nStill poor, they can't even stagnate the staff lunch breaks so that the telephones are answered during the full working day. The place is run like a business, and a bad one at that too . They now have in place an automated queue when calling so you'd think you're in for a fair chance of getting an appointment. No!!! After being in a queue for more than 12 minutes, I was then told they were fully booked up for today. I'd been trying for 25 minutes in total using two different phones. Ridiculous service. It makes you wonder also, are the doctors up to . So I went into the surgery lady Named Ayesha karloia who works at the desk she' is so rude an aggroant think she own the surgery or it's private money coming from here dad's income won't give you an appiotment when ever I come and ask to make an appiotment to see Dr ghafoor she says he's on holiday or doctor ghafoor is on training. Please get rid off here mitchelle she's loveley very frendily always their for you give appiotments without interfere
One of the worst doctor surgeries i have ever been a patient of. There is no way of getting an appointment. The advisor will try there best to fob you off and tell you to go to the walk in centre… why take so many patients on if you cant handle them? Id give 0 stars if i could! They are more bothered about money than actual health needs of patients!!!
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