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Headingley Post Office

  1. Leeds
  2. Leeds Post Offices

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Headingley Post Office
"Headingley Post Office - Full Post Office service, Mails, Travel, Financial Services. Also offering - Money Advisor - if you are like millions of others in the UK who are struggling with debt, Money Advisor are here to provide professional and honest guidance on the debt solutions available to you"
Address: 30-31 Arndale Centre Headingley , Leeds LS6 2UE, XWY, GB
Phone: 0845 722 3344
State: XWY
City: Leeds
Zip Code: LS6 2UE

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Reviews
In contrast to a lot of reviews, I actually found the customer service to be really good. I was posting a lot of important documents to the DVLA. The man noticed the address and suggested tracked delivery as the safest thing for my documents. I really appreciated his proactive advice. Thank you!
The Irish man at the front desk is extremely unpleasant to deal with. He has been there for years and has never changed from being a condescending patronising man. If you find customer service so terrible please find another job.
Went to withdraw money. I needed £10 in pound coins. The guy who served me was really rude. He asked me if I thought that he was a supplier of coins. Eventually I asked him how much he could give me and I was referred to his colleague who was fine and friendly and gave me my money. This guy is like a loaded gun; one day he’ll offend the wrong person.
Saw the bald fella boot Postman Pat’s cat, Jess, when Pat wasn’t looking. He then called me a tosser for trying to send 2 packages 15 mins before it closed. Not the worst customer service I’ve received since Royal Mail got privatised- 2 stars
Very good customer service for renewal of passport - clearly led by Ian at Headingley Post Office - really friendly, efficient, professional & quick too. Thank you
Came here to write a review about the awful man who served me today. Looking at the other reviews I’m not the only person to have had this experience. Atrocious customer service, spoken down to in the most patronising way. Being kind goes a long way and if you hate interacting with people so much I think you’re in the wrong job. Headingley Post Office, I think it’s time to recruit some new staff!
Quite long queues but staff generally work their way through them quite quickly. For the nearly-bald Irish guy this is at the cost of being rude. I have witnessed him be dismissive and snarky to many people. Especially young women or old people. He has been working there for years and has never changed. The fact he hasn't been removed stands testament to the type of place this is. The other staff are generally much nicer.
Don't go between 12pm-2pm as everyone seems to take their break and there's only ever one person on the till. I waited today for 40mins and still serving the same guy. Not sure why they think this is a good idea when it's always going to be their busiest time. No wonder all Post Offices are shutting down as they just don't care about customer satisfaction.
Bald middle aged guy is rude and patronising. Highly recommend to invest in offering basic customer service training. We all have bad days, but if you work in this kind of role the least you can do is NOT be rude and NOT be patronising to customers? No excuse for that really in my opinion.
I have been going to this post office for the last 5 years, I go here even if it's a little bit more far away than my home post office because of the good service and they never try to overcharge you! All the staff have been very nice with me. I wanted to thanks the Irish guy who helped me today, I'm pregnant and wasn't feeling really well. Thank you very much.
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