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Reviews, get directions and contact details for Hartlepool

Hartlepool
Address: Hartlepool TS24 7ED, UK
State: Hartlepool
City: Hartlepool
Zip Code: TS24 7ED


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Reviews
They’ve done a great job of bringing up the standard of the station on my opinion. Although I do hate that patrons of the Railway cafe or workers/contractors on site like ISS for example park in the pick up point making it harder to collect those actually arriving into the station.
Come to this station often, always clean and tidy, only small , but have big local artists pictures up on wall facing station platform to look at. They are of local places in town.
Train Station Ticket Office. Popped down today 28/5/24 to book Train tickets for a trip to Whitby as the price had gone up over £5 in two days including a booking fee online , the guy behind the counter was so kind & helpful & although I ended up with X 10 tickets I then saved the £5 which will go towards ice creams . Thank you so much , people should try & use the ticket office couldn't fault them.
Arrived at the station with my mother, heading to London on the grand central, so we had to get over to the new platform over the bridge. My mother walks with a frame, and we had 2 cases, a lovely lady called Rachel, helped us over, she got in the lift with my mother as I headed for for the stairs due to my fear of lifts. I would just like to thank her for this, she was really helpful, she helped us to get on the train, we were so grateful for her help. So big shoutout to Rachel.
A nice and clean station, well looked after. Friendly staff and very knowledgeable
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