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Halifax

  1. Manchester
  2. Manchester Bank & Building Societies

Reviews, get directions and contact details for Halifax

Halifax
"Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.To find out what accessibility services are available in your local branch, search for it in our branch finder."
Address: Arndale Centre Lower Floor , Manchester M1, XGM, GB
State: XGM
City: Manchester
Zip Code: M1

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Reviews
Alastair was a top notch and has a friendly customer service. Came today and wanted to open an account for my daughter. He was very helpful and informative.
Wanted to make a simple transfer but was told by some man at a computer, no I could not, I would have to wait and be called, with 20 people sitting waiting before me, I declined. What a chaotic system.
Worth a visit just as a reminder of what is was like to be able to visit a bank branch with actual staff inside. Especially if you need to visit the Halifax. And no, they don't deliver.
Visited this branch this morning to make a deposit. The person on the desk was called Christine and she was the most miserable individual I've had the misfortune to be served by. No eye contact, no smile. She may of been having a bad day we all have them but having worked with the public for over 40 years you put a smile on your face and get on with it. Terrible
Came here today to sort an issue out for my elderly father. He unfortunately fell as he was entering the building and the security guard and staff were very helpful in helping me pick him up.There wasn't a queue so we were seen pretty quickly and the security guard brought a chair for my father. Previously came last month without an appointment and was able to see a mortgage advisor on the same day for some advice. Excellent service from staff who served me whenever I have visited this branch.
The call centre agents deliver very poor service. They hang up on you and are rude, audibly irate and seem sleepy, suddenly when I asked to speak to a supervisor they came to life and started helping, agent was talking over me, yhe previous agent hung up on me. Not recommended, I'm considering changing
Most of the team is very unprofessional, I would give 0 stars if I cpuld, they're very slow
Visited the branch today with no appointment at 15.30, waited 5min for the consultant and received the best customer service in a bank ever. Lady called Shade went out her way to help me, despite usually not dealing with this kind of problems and my initial request was to simply change my contact details. She could've easily said it not her job, so many thanks!
I spend 45 min just to open acount no body serve me spactlly the man at the begning he is layer i moved to barclays i found a good servise
I would avoid this bank at all costs. Useless as they come. Two times they made appointments to open a bank account and both of the times they cancelled the appointment, first time with no notification and the second time only 1h and a half before the time of the appointment on the same day. Useless bank, how much of a knowledge do you need to have someone “specialised” to open a bank account. Avoid like the plague and they can keep their accounts to themselves.
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