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Reviews, get directions and contact details for Halfords - Maidstone Store

Halfords - Maidstone Store
Address: 6, Aylesford Retail Park, Mills Rd, Aylesford, Maidstone ME20 7TP, UK
Phone: 01622 715333
State: Kent
City: Maidstone
Zip Code: ME20 7TP

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
Came in here to buy a bicycle for my daughter. The knowledgeable member of staff who helped us was great. She gave us simple and no nonsense advice. I can't vouch for the quality of the purchase yet but the friendly and efficient service combined with the bicycle we chose being in stock and ready for collection same day made it a great buying experience.
I work in retail and believe great customer service should be shouted about and Halfords located Aylesford Retail Park should definitely be mentioned. I have purchased an E-Bike and have taken it there for help and support over the couple of years I've had it. Everytime without exception they have been amazing, a pleasure to speak to and i always leave with my enquiry resolved. Highly recommend.
Wasn’t satisfied with the repair on the chip’s. There were still noticeable also the service and staff were all over the place and even tho they were polite they didn’t seem to know what they were doing. I paid for the repair online and said nothing about having to pay extra £40 for a second chip. So I had to pay the extra to repair the windscreen. The lady doing my repair advised me that because chips were close my wind screen may crack but I wanted to get it fixed and I just had then paid £80. She also said if that happens they can’t refund me. Once the windscreen has been repaired and dosent crack while doing so. Online it said that if the windscreen did crack while driving after it they would replace my windscreen free of charge after speaking to lady and reading the paper work this was not the case and was told they only refund me the amount I paid if it cracks after they had fixed it. I wouldn’t recommend I’d suggest going through insurance to get a new windscreen or going to another company that can fully remove the damage.
This evening 22/07/24 5pm I had the pleasure of dealing with Lee. I visited the store to purchase and book an appt for my vehicle to be fitted with a new radio system. It seemed I caught Lee just as he was finishing his shift but instead of passing me on to one of his colleagues, he went through everything with me for the next 45 minutes, helped me decide which unit to choose and filled me with confidence that I had come to the right place.nnI really couldn’t thank Lee enough for his help and appreciated the time he spent with me. A great employee and a credit to Halfords themselves.
Fantastic service ....ordered a battery received confirmation within the hour on arrival.atnHalforfs waited all of about 60 seconds before walking out with my purchase
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