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Reviews, get directions and contact details for Halfords Autocentre

Halfords Autocentre

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Halfords Autocentres offer expert car maintenance, MOTs, car servicing and tyres to get you back on the road and help keep your car in tip top condition.

Address: Camp Hill, Stourbridge DY8 4AD, UK
Phone: 01384 79156
State: West Midlands
City: Stourbridge
Zip Code: DY8 4AD

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed


related searches: kwik fit, tyres, halfords ac service, kwikfit, car service near me, halfords bikes, halfords opening hours, tyre centres
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Reviews
I noticed an issue with my car and called in advance on Christmas Eve, around an hour and a half before closing, to ask if someone could quickly check whether it was safe to drive. The person on the phone wasn’t very friendly but didn’t say it would be a problem.nnWhen I arrived, there were four men standing behind the counter who clearly looked ready to leave. I explained that I’d called beforehand, and one of them was reluctantly asked to come out and look at my car, which felt like an inconvenience from the start.nnThe staff member immediately dismissed my concern, telling me the car had “always made that noise,” despite me owning the car for years and knowing this wasn’t the case. He was rude and dismissive, and I was made to feel stupid for raising a safety concern about my brakes before a lot of driving over Christmas.nnI left feeling upset, which was disappointing given that my previous experiences and MOT here had been positive and I’d recommended this branch to others. I will take back the recommendation I made to the people I spoke to.nnI understand it was Christmas Eve, but the store was still open until 5pm, and I got there over an hour before they closed. If it was going to be a problem, that could have been made clear over the phone. After this experience, I won’t be using Halfords again and would not recommend it to anyone. I’ve never been made to feel such an inconvenience as a customer before.
I’d been to a couple of other garages who said they couldn’t sort the issue, but the team in Stourbridge got me booked in and fixed it without any hassle. They repaired my suspension and exhaust quickly, efficiently, and at a really reasonable price. It’s been four weeks since the work was done and the car is still driving like new. Really impressed with the service. Highly recommend this garage and their brilliant team
I had the shittest service ever! Was told on Tuesday that my car part has arrived, then was told that it’s the wrong one and the other one will be arriving later that day- to then find out that oh they only deliver once a day and it will be the next day.nWent back yesterday after calling them in Friday to male sure that they now have the correct part- to then find out the same - they have the wrong part and just blaming each other for not ordering from the place they usually do!! Pathetic excuses and very unprofessional people! Wasted my time as i could have gone elsewhere to get car fixed-
Had an MOT and Major Service. Great to deal with, quick and simple. Fixed everything that needed doing. Explained to me before commencing with work. Great job done. Thank you.
Fantastic service when in real need. The staff changed a bulb that had been sold at another halfords store and been been charged for fittingnDefinatley recommend.
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