HAIRLAB Hair Salon,Beauty Salon,Eyelash Extensions,Waxing,Nail Salon,Hairdressers, In City Centre

Reviews, get directions and contact details for HAIRLAB Hair Salon,Beauty Salon,Eyelash Extensions,Waxing,Nail Salon,Hairdressers, In City Centre

"Based in the heart of Coventry’s city centre, Hair Lab is a dynamic hair and beauty salon passionate about two things: hairdressing and beauty services.Renowned for fun, friendly atmosphere, Hair Lab ensures every visit leaves you feeling fabulously pampered from head to toe."

Address: First Floor - Next To Coventry Indoor Market, 2 Shelton Square Coventry, Coventry CV1 1DG, UK

Phone: 024 7767 2760

Website

State: West Midlands

City: Coventry

Zip Code: CV1 1DG

opening times

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: Closed
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

Jenny was amazing during me first full body wax appointment. She made me feel comfortable and the waxing went amazing. Will definitely visit again! Highly recommend this place and Jenny for waxing, manicure and pedicure.

Body waxing with Sue was amazing for a first timer, she made me laugh to take the pain off my mind. She is really great and friendly. Pedicure and manicure with Jenny, she is lovely and did a great jobServices:&nbsp;Manicure

I came here on a Monday and there was only one hairstylist, Eventhough I made an appointment, I had to wait 20 minutes for my haircut which I had no problem with but when it came to my turn, the entire process felt very rushed.  On the website, a dry haircut is listed for 30 minutes but mine was only 20 minutes despite the fact that I have fairly long and thick hair. I asked for a trim and some layers and with very little consultation, she proceeds to cut off 4 inches my hair in one chop. I was pretty shocked at how short my hair was after the cut. There was no checking in throughout the process and the worst part was it was clear that this person has no experience cutting textured asian hair.  I highly recommend you go somewhere with someone who knows how to work with your hair. The hairstylist just kept brushing through my hair pretty roughly as well, again she was rushing through my cut. When your hair is already naturally wavy, brushing though it and then cutting leaves it very frizzy and it’ll end up looking even shorter once it’s washed and back to it’s waved texture.  Finally, the haircut was supposed to be 22 pounds and I’m a student so there should’ve been a discount but when I mentioned this, she was very reluctant to give a discount and said that because my hair is long, with a discount it’s 23.50 pounds, I have no problem paying that but it was not mentioned before which I think is fairly unreasonable.  Overall, I wouldn’t recommend this salon especially if you have Asian or textured hair. The service was pretty poor and the haircut was unsatisfactory, I left feeling really unhappy especially since it took my a while to grow my hair long and she carelessly cut it without giving much consultation.Service:&nbsp;Hairstyling

As someone who's used to waxing, the most recent experience has left me red and sore. I'm never usually red and sore from a wax for this long.  Not all the hairs were removed and having to finish the job myself was not what I paid for. Although not a new customer, I was somewhat fond of the beautician because of how well she had waxed me before as there were no issues. As I wasn't aware of the context of the situation, being called out of the blue to come in earlier for my appointment interrupted my day and although I was compliant, this wasn't ideal. The customer service was average, there were simple pleasantries but it was clear the beautician wanted to get the job over and done with. This made for a rushed rather than a calming experience. Due to personal reasons, my hairs were longer than appropriate and instead of trimming, the beautician went straight into waxing. Albeit, partly I'm accountable for leaving it long, but I thought the beautician was inconsiderate of this. Compared to my first experience, I felt the beautician had compromised efficiency for the quality of work and this was evident.  Edit: Admittedly, it's been a few months and I was meant to edit my review. I have upped the rating as I do believe the establishment offer satisfactory services in the months I have attended appointments. I appreciate the phone call I received regarding the service I had, and was thankful things were ironed out. However, things can happen and it's not always the case where everyone walks out with a 5* service, hence why my original review is still displayed.

Booked this last minute on the same day - I booked an intimate wax and a massage . Firstly, the massage was great. Very friendly professional. The waxing therapist was very friendly and she did say I didn’t have very long hair down there and I appreciate that I should have checked this before hand. I had a bit of a reaction to the wax but Sue did speak to me over the phone and reassured me about this which alleviated my concerns.Service:&nbsp;Body waxing

Second visit. The first was with Sue 2 weeks ago and my eyelashes are still looking amazing ! Today was a pedicure with Jenny, who did a fantastic job ! Both ladies are friendly and professional and the services are excellent  . ThankyouServices:&nbsp;Manicure

I took my daughter for her first wax treatment today and Sue looked after us. Sue was so lovely and kind and her customer service was impeccable .. she explained all about the wax treatment to us and reassured my daughter that it wouldn’t hurt. Sue also gave lots of advice on after care. I will most definitely be coming back again with my daughter for future beauty treatments .. and asking for Sue to look after us :Service:&nbsp;Body waxing

I came here for some body waxing. Sue was really lovely and I felt comfortable and welcomed. Sadly, not all of the hairs in my bikini area Hollywood got removed and she left some sticky wax on my skin, so I had to do some clean up when I got home. Despite that, I didn't get a lot of irritation afterwards, which was good. All in all, it was fine but a little improvable. :-Service:&nbsp;Body waxing

I had my service with Sue and she was amazing. She made me feel so comfortable to the point where I just wanted to sleep. Whenever you do book ask for Sue.Services:&nbsp;Eyebrow threading

Sue is very professional and friendly. I wanted my eyelashes to be looking very natural and beautiful and they do! I would highly recommend her services to anyone that is looking for a perfect look :-  Classic eyelashes Eyebrow threading Eyebrow tintService:&nbsp;Eyebrow threading

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HAIRLAB Hair Salon,Beauty Salon,Eyelash Extensions,Waxing,Nail Salon,Hairdressers, In City Centre

Reviews, get directions and contact details for HAIRLAB Hair Salon,Beauty Salon,Eyelash Extensions,Waxing,Nail Salon,Hairdressers, In City Centre

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