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Reviews, get directions and contact details for Grove Medical Centre

Grove Medical Centre
Address: Grove Rd, Felixstowe IP11 9GA, UK
Phone: 01394 283197
State: Suffolk
City: Felixstowe
Zip Code: IP11 9GA

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Highlighting what other reviewers have said, the staff are friendly. Nice big reception area, a door between the surgery and pharmacy. There is an upstairs with stairs or lift access. They provide text message confirmation of appointment after booking. The website provides information on what services are on offer and what staff are available. There are not just doctors and nurses at the surgery.nnThe surgery is easy to find from the town centre at the end of Beatrice Avenue. Very good access to get here via car or walking from town. Easy parking.nnI have been at this surgery since it opened. I have seen doctors and also had call backs from nurse practitioner.nnGot all my COVID jabs here.nnExcellent service. Doctors are polite and professional.
Staff are friendly. Nice big reception area, a door between the surgery and pharmacy.nI think they have 22 or 23 rooms. Upstairs with stair or lift access. With disabled toilets on both levels. They offer text appoint reminders, just ask. Basically means when you book an appointment, they send it to you via text message.nYou can check out online exactly what services they offer and staff at the service. It is not just excuse the pun Doctors and Nurses at the surgery.nI've been here 4 yrs and only seen one doctor, normally just a call.nDidn't get a full medical/assessment as a new patient, because I moved here during the last lock down. But I believe they still do that with new patients. when you join.nThe surgery is so easy to find from the town centre at the end of Beatrice Rd. On the roundabout I call The Grove roundabout.nI always go down for blood tests with the nurses when I do I have to use my mobility scooter, no problems getting round the reception or corridors just have to be careful not to run someone down, as they come out of the rooms very good access, its literally 5 minutes from town centre.
It amazes me how some of the receptionists at this surgery go out of their way to help you and are considerably kind and yet others are so disrespectful and have no time for you at all. Theirs is a job that involves speaking to people and helping them as best they can, so maybe it's the wrong job for them......just saying.
Had minor surgery, Dr polite and friendly. Zero wait time went in early in fact. Highly recommended
THERE IS A UPDATE ! Had a cyst cut out here,first time here and was lovely,got called in bang on time and was out in 30 mins,no problems what so ever.nnUpdated review.nHad another cyst removed yesterday 19th may different surgeon this time,he was a nightmare,rushed the local injection and really hurt me to the point i nearly got up and left ! He was a butcher and I told him it hurts and gave me another injection but didn’t wait like the other surgeon did,I was in and out in 14 mins so that shows you how rushed it was.
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