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Great Outdoors Superstore

  1. Newcastle upon Tyne
  2. North Shields Clothing Store
  3. Wallsend Clothing Store
  4. Tyne And Wear Clothing Store

Reviews, get directions and contact details for Great Outdoors Superstore

Great Outdoors Superstore

About

We are the largest outdoors clothing and equipment store in the North East. We pride ourselves on getting everyone kitted out for the Great Outdoors.

Story

Great Outdoors Superstore is one of the largest Outdoor Clothing and Equipment retailers in the North of England, offering fantastic value for money on the largest range of outdoor brands. With over 30 years experience in outdoor retail and with stores in Newcastle and Shiremoor.

Whatever outdoor pursuits you take part in, we offer a huge selection of the latest products to complement your lifestyle. From waterproof jackets to base layers, footwear to rucksacks and tents to stoves. We stock all the major outdoor brands such as Berghaus, Craghoppers, Jack Wolfskin, Regatta and The North Face,

At Great Outdoors Superstore, we pride ourselves in offering the finest quality products at competitive prices and backed by the best customer service anywhere. Like you, we have a real passion for the Great Outdoors and are excited to bring our enthusiasm and experience to our loyal customers, enabling them to meet their next outdoor challenge with total confidence.

Address: Boundary Mill Retail Park, Park Ln, Shiremoor, Newcastle upon Tyne NE27 0TN, UK
Phone: 0330 041 5448
ku.oc.erotsrepussroodtuotaerg@selasbew
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE27 0TN

opening times

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 5:00 PM

Update Info

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Reviews
**Terrible customer service and dishonest** This summer I purchased a few Tilley hats on Amazon for use on an expedition in July. The hats unfortunately did not fit so I sent them back. There appeared to be a mess up at the post office and one of Great Outdoors Superstores hats was sent to the wrong supplier and vice versa. The other supplier Taunton Leisure notified me within a week and swiftly returned the wrong hat to me - I wish I could say the same for Great Outdoors Superstores, not only did they receive the hat and then sell it on profiting, they refused to refund me until they had received 'their' hat back. Once they received 'their' hat from Taunton Leisure they issued me a refund for that hat. The only problem was that they still had the Taunton Leisure hat. After some conversations and proof of postage/delivery Great Outdoor Superstore promised, via email, that they would re-order the hat they accidentally sold on and would send it back to me. I was due to leave on expedition the next week and after connecting them with Taunton Leisure they assured me this would be done. Once arriving back from expedition I checked to see if this had been done and to my surprise it had not... When I contacted Lynn who I had been corresponding with she notified me that it was not their error and I would not be receiving a refund or a hat!! This completely blows my mind that this business has confirmed that the hat was received, which was not their property was sold on, and is not offering any sort of customer service solution. Completely and utterly dishonest and unethical. The worst part is that they led me to believe that they were happy to help resolve the issue saying they would send the right hat back to Taunton Leisure. Disgraceful.
Great place to visit for outdoor wear for adults and children both online and instore. Staff are very friendly helpful and knowledgeable
The lady who served us was amazing, she went above and beyond but the store itself is so much smaller than when it was in Shiremoor. You're better off knowing exactly what you want before you go in because all the stock is out the back.
Bought a Barber Wax jacket which I absolutely love. I chose the wrong size to begin with, and ordered another which fits perfectly! Sending back was easy, clear and well thought through, and I spoke with a customer service person who was friendly, helpful and knowledgable. Answered on the third ring - amazing! Very impressed, I’ll 100% use again.
Great delivery service, ordered a good few times now and shall do more so
So impressed with their customer service, I called and spoke to Leyton in minutes and he was so helpful. Really recommend this company.
Ordered days ago with next day deliver which I payed extra for And I’m still waiting 5 days later Absolute jokes Wouldn’t order here again Great outdoors more like long wait outdoors
Seemingly impossible to contact by phone. I'm calling at 10.20 in the morning and they are supposed to open at 10. Although their prices are good and they ship quickly.
These guys gals are really good! They know their stuff, super helpful and can't do enough for you. I have bought a few coats and more recently walking shoes from here. They sell quality gear at a very reasonable price. I am lucky enough to live nearby. One of my 'go to' places for outdoor gear.
Great shopping experience in the Great Outdoors Superstore today ! First visit to this store and although waterproof jackets and zipped tops in larger sizes of 20/22 for women were limited I was able to make 2 great purchases. I received the very best customer care, service and advice from the sales woman who helped me to make my choices today. As I'm not a regular shopper and find it difficult to find suitable items - she deserved a medal and had the patience of a saint to put up with me and my partner today - many thanks x
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Great Outdoors Superstore map

Directions to Great Outdoors Superstore with public transportation

Park Lane-Boundry Mills 80 meters
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Park Lane-Brenkley Avenue 190 meters
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Park Lane-Brenkley Avenue 230 meters
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Park Lane-New York Road 330 meters
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