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Reviews, get directions and contact details for Gateway Credit Union

Address: 21 Commercial St, Pontypool NP4 6JQ, UK
Phone: 01495 742500
State: Torfaen
City: Pontypool
Zip Code: NP4 6JQ

opening times

Monday: 9:30 AM – 4:30 PM
Tuesday: 9:30 AM – 4:30 PM
Wednesday: 9:30 AM – 4:30 PM
Thursday: 9:30 AM – 4:30 PM
Friday: 9:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Actioned a transfer this morning to my main bank only to find that nothing happened. Contacted GCU to clarify and was informed that funds would be available by 1pm. Lo and behold, here I am writing a negative review at 2:40 pm the same day. Still no transfer and having spent 25 minutes trying to contact the store - being met with voicemail. Not surprised staff have vanished before the 3pm closing time if transfers aren't happening. Left a voicemail and an email asking for clarification.
The staff in Pontypool are so friendly and welcoming. We go in every Wednesday to pay in savings and we always have a lovely chat.they are professional and always there for advice
Popped in with a deposit and had brilliant service, fantastic service.
Too busy rushing you off the phone to actually help
Lovely staff.. Helpful and knowledgeable.. Great place to save!
Staff friendly and helpful Great place to save your cash
Fabulous bank and lush people so friendly and accommodating.
I signed for my loan friday and it wasnt put in my bank that day
Amazing people and amazing service
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