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Franks Restaurant and Mussel Bar

  1. West Malling
  2. West Malling Food
  3. West Malling Restaurant

Reviews, get directions and contact details for Franks Restaurant and Mussel Bar

Franks Restaurant and Mussel Bar
Address: 53-57 High St, West Malling ME19 6QH, UK
Phone: 01732 843247
State: Kent
City: West Malling
Zip Code: ME19 6QH

opening times

Monday: 12:00 – 2:30 PM, 6:00 – 10:00 PM
Tuesday: 12:00 – 2:30 PM, 6:00 – 10:00 PM
Wednesday: 12:00 – 2:30 PM, 6:00 – 10:00 PM
Thursday: 12:00 – 2:30 PM, 6:00 – 10:00 PM
Friday: 12:00 – 2:30 PM, 6:00 – 10:00 PM
Saturday: 12:00 – 2:30 PM, 6:00 – 10:00 PM
Sunday: 12:00 – 4:00 PM

Update Info

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Reviews
What a lovely place, absolutely fab! Found this place on Google after looking for places that serve mussels, as my partner and I have recently started enjoying them. I'm glad we came here. So much choice of mussels and their main menu also has a good selection.nWe will definitely come again, hopefully on a Monday or Thursday when they have their mussels nights!
Married to a Mussel lover this fantastic restaurant offered not only 22 different types of mussel dishes but also a great starter and main course range and a dessert menu we were too full to test.nnWe attended in a Wednesday lunch and hadn't booked but were treated pleasantly upon arrival. The building is beautifully kept and provides a great atmosphere for a meal and chat. We took a table next to the window so we could also people watch.nnThe portions were very generous but quality also exceptional.nnI would definitely return many times and would highly recommend.
What a great place. We visited for the first time and enjoyed the Whitebait and the Courgette Fritters to start with. The Sea Bass was great and the Cajun mussels were amazing. We finished with Creme Brulé which was lovely. Would definitely recommend and will come back again soon.
Afraid our 1st visit to Franks last night was let down by really poor service for our table for 4. The waitresses serving us clearly had just started and not had any training before being let onto the floor to serve customers. I will say this is of no fault of their own, really the responsibility of the management. Took drinks order, after 10 minutes of waiting for them to be brought to the table could see them on the bar, we were asked if we were ready to order food!nDrinks came over, bottle of wine and 2 glasses plonked on the table in an empty wine cooler that was not chilled leaving it to me to open the bottle and pour. Waitress had to ask for advice on gluten free option, and what the soup of the day was. Starters came in good time but served without the rolls as stated menu. Mussel starter would say 10% of it was empty shells, never did get any bread to accompany the prawn salad. We had to flag attention for extra rounds of drinks all evening and nobody came to ask if everything was ok once. The main meals were lovely as was the quality, taste and quantities. Felt obliged to pay the service charge as it stated it went to the staff, and its not their fault they haven't been trained. Would have been a glowing 5 star review if the service was to the level expected of an eatery pitched as a top dining experience.
Honestly shocking as soon as we arrived for my partners birthday meal walked in no greetings nothing very awkward arrival,nWe ordered starters and bread for the table and I had to ask how long as we where sat there for a whole hour with only drinks,nBurger order for my son came with blue cheese when I asked for it to be plain and got questioned if I definitely did ask for plain for an 8 year old common sense also that blue cheese wouldn’t be on his burgernNo kids menu either according to the waiternnHad to call over for drinks to which the waitress started walking off after one drink was said.nSo had to re ordered againnnstaff seem young and inexperienced no social skilllsnWill not be returning
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Franks Restaurant and Mussel Bar map

Directions to Franks Restaurant and Mussel Bar with public transportation

High Street 110 meters
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High Street 110 meters
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Town Hill 140 meters
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Town Hill 170 meters
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Station Approach 450 meters
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