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Reviews, get directions and contact details for Fox and Sons Estate Agents in Bognor Regis

Fox and Sons Estate Agents in Bognor Regis

Story

Fox & Sons in Bognor Regis invites you along to meet their friendly and professional team.

Address: 59 High St, Bognor Regis PO21 1RX, UK
Phone: 01243 864161
State: West Sussex
City: Bognor Regis
Zip Code: PO21 1RX

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
The team at Fox and Sons have been nothing but helpful from start to finish. I was fairly new to selling and they made me feel at ease. The manger Kerry came out to value the property and advised me the best route to go down. She invited me into branch to talk to the mortgage advisor which helped me save money for my purchase. Louise was professional with viewings and when we agreed an offer she helped me with the paperwork from solicitors. All of the staff are friendly and I had regular calls updating me throughout the whole process. I never felt like I was a problem to the team and they were all ready to help me! I really appricate all the support and would highly recommend to use them.
7 years ago (21-03-2018)
From the start Fox and Sons Lettings Bognor treat you like you are their most important customer until they get any money out of your account. Once this happens they never give you any feedback or return your calls or emails. Both my partner and I viewed a property at the beginning of May which we really liked and were told that we could move into the property at the end of that month. Therefore as this was the perfect situation for us both, as a result paid a fee of £285.00 each as a holding amount whilst we are referenced. This is when the nature of our experience with Fox and Sons turned extremely sour. It reached the last week of May and we still had not received our move in date! We then called the office approximately 4 times before we had any response, which was when we were told that the property was on the market whilst still in the process of a selling exchange! This was extremely infuriating as it took us excessive amounts of chasing for our move in date to find out the property was put on the market without it being ready for any prospective tenant to move in. We had therefore paid in excess of £570.00 for a property that we could not even move into! When speaking with the lettings "manager" he kept trying to fob us off with excuses telling us that it would now be the 3rd week of June that we could move in. When I then called the office to confirm what date within the 3rd week of June, we were told that "we were being optimistic thinking that". In the end I had to raise a formal complaint to the head office and request all of the money we paid to be returned to us ASAP. Only then when I had done this, was when I received an apology from a member of the lettings team. It is a shame that this has happened. However for all the trouble and stress we had endured due to Fox and Sons lack of communication and honesty, I feel that it is necessary to warn people to steer clear from Fox and Sons until this office learns not to swindle people out of their money.
8 years ago (13-06-2017)
Had a very pleasant experience with the Lettings Manager whilst renting our property through Fox and Sons. Would recommend them to anyone and will definately be using them again
8 years ago (06-11-2017)
Between the three separate sections on the letting side (Bognor, Cardiff & Liverpool) there was NO coordination regarding financial status, maintenance, and advice. The whole administration is a shambles and no wonder their ratings are this low.
8 years ago (08-10-2017)
have most recently let my property with them here and have received great communication and efficiency
8 years ago (22-10-2017)
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