Reviews, get directions and contact details for Euro Car Parts, Bath
"Our Euro Car Parts Bath store offers an extensive collection of car parts, including car batteries and accessories, for all makes and models at great prices with fantastic delivery options"
Address: Unit 4, The Maltings Industrial Estate, 7 Brassmill Ln, Bath BA1 3JL, UK
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Reviews
Terrible Service. I ordered a brake caliper on a saturday for my car as I had a stuck caliper. I ordered the caliper from Euro Car Parts so that I could fit it straight away. I then realised that I could wait as I managed to free up the caliper a bit. I bought it online from somewhere else as it was much cheaper. I went there just hours after ordering the caliper as I still hadn't collected it. I went there so that I could cancel my order and get a refund as I couldn't find anywhere on the website to cancel it. I went there and was assured that I would get a refund. The guy serving me looked as if he had no interest at all and clearly could'nt be bothered to sort out a refund. On my bank account it was still saying pending, however a week later I noticed that the money had been taken out of my account instead and no money was refunded. I went there again a week later today to ask for a refund yet again. Before even getting served I walked in and had to wait for around 10 minutes despite the place being empty. Once I was finally served, I was told it was supposedly an issue with PayPal as it can take 2 to 3 weeks to refund. Anyway, that was basicly their way to resolve it and I was getting sent home. I had to tell them to check the system and that I wanted and invoice showing the refund. What a surprise that the first time I went there the guy who served me didn't bother to process the refund as it was showing as not canceled. Do not go to this store if you have other options, especially if you are in a hurry to collect something. Staff were outside all chatting and smoking and took no notice when I walked into the shop.
Got me out of a jam on Saturday, ordered the wrong ignition coil guy offered refund and found the correct one. Not the first time they've saved me on a weekend 10/10 customer service from both staff members there today
Sadly a bit of a waste of time. Showed no real interest in helping or looking at alternate solutions.
Dismissive staff. Poor knowledge on basic things such as deicer and ice guards
Wide range of parts available. Very good prices.
Easy to use reception. This visit they never had the stock I required but will use them quite often due to pricing.
Comprehensive range of products, competitive prices
Friendly helpful service, wide stock, good value
Great prices along as you purchase online via one of their voucher codes. Well worth being on the mailing list because you recieved regular 30℅ off vouchers. Over the counter prices not so good though
I went on the EuroCarParts website to see if they had the right oil for my car and an oil filter as my car needed an oil change. As soon as I made the reservation for the two items I got a confirmation phone call in just 2 minutes to say that my order is ready to collect. The place was easy to find with signs leading you through the industrial estate. Staff were extremely helpful and friendly as well.
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