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Emerald Motor Company Ltd-Car Sales-Southampton Hampshire

  1. Southampton
  2. Southampton Car Dealer

Reviews, get directions and contact details for Emerald Motor Company Ltd-Car Sales-Southampton Hampshire

Address: 306 Burgess Rd, Southampton SO16 3BJ, UK
Phone: 023 8055 0700
State: Southampton
City: Southampton
Zip Code: SO16 3BJ

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info
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Reviews
Very friendly and helpful staff. Any queries were swiftly and politely dealt with. All verbal promises were honoured. When I look for my next vehicle, I will be contacting them.
7 years ago (23-02-2018)
If I could leave this place with a 0 star review, I would. Absolutely appalling to deal with. Purchased a 5 year old Citroen DS3, within 2 hours of having it there were issues, we returned the car to the dealer for inspection, where he confirmed there were issues with the turbo. I did not want to accept the repair offered (as per my rights), but the dealer would not accept this. The Emerald Motor Company ended up getting a solicitor involved, who continually denied that the car was not fit for purpose (even though EMC had earlier confirmed a fault with the turbo), I even paid the RAC to go out to inspect and generate a report on the state of the car. RAC confirmed the fault, and actually also advised there were more issues with the vehicle. Still they would not issue a refund. Thankfully I paid for the car on a card, so after 3 months being £6k out of pocket the bank issued a charge back. Check out his reviews on cardealerreview and you'll see I'm not the only one who's had issues.
7 years ago (20-02-2018)
Be very very careful when dealing with this dealer, they may throw false claim at you. Avoid, yes you can -AVOID THEM!!!
7 years ago (06-01-2018)
Fantastic experience with this company. Their sales team were excellent and provided me with the reassurance that I was purchasing a car from a reputable dealer. No pressure approach and great after sales care too.
8 years ago (17-05-2017)
Fantastic service and excellent range of vehicles to choose from. The team were very friendly and offered no pressure sales which for me when looking for a new vehicle is incredibly important. Really pleased with my experience. Thank you and highly recommended
8 years ago (09-03-2017)
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