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Reviews, get directions and contact details for Edwardian Tea Room

Edwardian Tea Room
Address: Birmingham Museum and Art Gallery Chamberlain Square , Birmingham B3 3DH, XWM, GB
Phone: 0121 348 8082
State: XWM
City: Birmingham
Zip Code: B3 3DH

opening times

Monday: 10:00-16:30
Tuesday: 10:00-16:30
Wednesday: 10:00-16:30
Thursday: 10:00-16:30
Friday: 10:30-16:30
Saturday: 10:00-16:30
Sunday: 10:00-16:30


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Reviews
The Edwardian Tea Room is fabulous for a warm afternoon tea with family or friends. The staff were very friendly and took our request for pescatarian sandwiches. However, keep in mind that they have a different menu of sandwiches everyday and they may not be able to entertain such a request everyday. The whole place has a semi-vintage vibe and the gallery has a roof that allows a lot of sunlight to come in which makes it a wonderful experience for a sunny day.
A shame to Birmingham Museum! If I can give 0 star, I would! I took my friends to Edwardian Tea Room due to the good reviews on Google and we are left feeling disgusted! With the location, I expected that it will be expensive but £8.95 for a cream is still extortion. The scones is tiny and because they have been microwaved, they are very chewy. Strawberry jam is the cheapest jelly you would find. The cake feels like standard frozen cake you get from wholesaler and not freshly made. But the worst thing is hygiene! We asked for plates and they came with butter still haven’t been washed off. We have to return the tea strainer because the tea still haven’t been washed off it please see the photo. My cup of coffee has coffee sticking all over the plate. The metal teapot I know that it’s the style is rusty and has hold on it. Don’t even bother to order panini. Panini came pre-packed and the staff just throw the package all over the counter. There is no order, no hygiene & no standard and this place locates right inside Birmingham Museum. I am ashamed to bring my friends who came to Birmingham for the first time to this place. Last but not least, trust other low review because they’re all correct. You wait on the queue for 15-20mins and then wait another almost 30 minutes for your drink. I don’t blame the staff. The staff looks like they’re overworked and understaffed. whoever the manager is, they clearly should have hired more people to cope with the high volume of customers rather than providing bad customer service, low quality food with absolutely no hygiene standard while extorting you for such a ridiculous amount of money. An update: 1 hour later after we came back, we have had stomachache and I’ve thrown up. I think this place really needs to be inspected for hygiene
This place is so beautiful and welcoming, and a great opportunity to feed your brain at the same time as your tummy. Nice selection of cakes, comfortable seating, friendly staff. As an independent coffee and tea room, it beats easily the large chains nearby. On occasions it also offers special dining events and late openings. Just check their website for that. Definitely one of my preferred places to go for a coffee in Birmingham.
Fabulous quality food. Don't make the mistake of thinking this is just a tea room. The handmade burger with blue cheese and smokey bacon is among the best in brum. Beautiful surroundings. They do serve a wonderful afternoon tea but there is also poached salmon, confit duck, full breakfast, fish & chips as well as beers and wine available. A much underrated restaurant in my opinion.
Very disappointed, was recommended to come here for breakfast as it was a nice space and not too busy. Those statements were correct but the quality of the breakfast was very poor. We were one of the 1st people in and the bacon was dried out 1/2 slice and the sausage was the lowest quality I have seen in a very long time. The hash browns were obviously cheap frozen version. The eggs, tomatoes and beans were the only good things of the breakfast. The cappuccino was flat with no froth. For what is a wonderful location they really need to change the catering company to someone who can deliver quality food. Will not return until this happens. Very sad
Waited a full 25 minutes for 3 English Breakfast teas and a hot chocolate which came after 10 minutes, and that was only after waiting 15 minutes before complaining as clearly orders after our were being sent out. The Hot Chocolate was cold the clue is in the name that it is meant to be hot, and then a server turned up with another one before the teas finally showed up one of the tea pots was leaking it made a mess of the table, which we tried to clean up, so either I was given someone else's or they made two thinking the entire order was missed. It really shouldn't be difficult to handle such a simple order, smacks of total disfunction in the operations. Certainly won't be going here again, really poor. I hate slating places and very rarely ever do check my reviews if you don't believe me, however, this is probably the worst run tea room I've ever been to, that vast majority I give praise to, it pains me to write this review, but I have to be honest with readers.
Overall a nice place to chill out and have a coffee. Only concern, is the system of service. I think making the hot drinks and getting them at the counter would be more beneficial than doing table service, as it just created a back log of orders. Nearly waited 20 minutes for a pot of tea! Haha but staff were very apologetic and kind.
As a vegetarian I was pleased that they had coronation chickpea sandwiches which were delicious. Unfortunately it would have been nice to have our tea at the same time as rhe food. The system here is crazy! We waited half an hour for the tea! Our sandwiches long finished! At least they did give me oat milk, much to my husbands consternation as he had to have it too! Hehe
Definitely worth a visit. The venue itself is lovely, as described an Edwardian tea room. With an impressive high glass ceiling and beautiful tiled floor; styled with various chairs and sofa's it's comfy and cosy to enjoy an afternoon tea. The afternoon tea was really tasty; variety of finger sandwiches, miniature scones with all the trims and mini cakes all served on what is can only describe as a refurbished drawer. A tad too quirky for me but each to their own. Then there was the tea... Loose leaf English breakfast tea... Was amazing and plentiful!! All together it was a lovely setting and scrummy food which we needed time to recover from. This place is great for a date, a catch up with friends and some personal time with tea and cake. Eat, be cultured and well fed.
Beautiful room with booths, tables, and couches available and a variety of passable food. Perfect with kids as there's a play area right next to it plus a kids' menu. Would prefer an actual plate for my food. ;
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