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Dudley Post Office

  1. Dudley
  2. Dudley Post Office

Reviews, get directions and contact details for Dudley Post Office

Address: 66-67 High St, Dudley DY1 1PY, UK
Phone: 01384 234102
State: West Midlands
City: Dudley
Zip Code: DY1 1PY

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: Closed

Update Info

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Reviews
Really dissatisfied withe service and staff!nThey have a printer, I asked them to print my lable and I will pay for it; however, they said no! so once they rejected to proceed and I had to go some where else to print it.nand when I came back, they said you should buy a tape and we don’t stick it!!!! you can buy the tape from us and use it!!!noh my god! such a horrible service!!!!neven the man didn’t give me any scissors!!!!nI will never come back to this place!!!!
Pathetic service very rude male colleagues and soooooo slow.it’s literally like waiting for paint to dry. One of the problems is they yap to much with each customer. Best go out your way and use another post office.I use netherton now much better quick and efficient and friendly.
Would of probably given it a 4 stars but I went to use the post office there on Saturday at 14:00 and they said it closes at 13:30 but it clearly say's on the website it shuts at 16:00 if this is the case then can you please update times on you website so people aren't wasting their time traveling down there when they could of went somewhere else!
Good customer servicesnNo waiting
The customer service offered by one of the employees at this location was awful. I asked for a specific 1st class tracked service for an envelope that I needed to send, knowing there are several services online on the Royal Mail website that would match my requirements and knowing the prices also. The employee immediately offered a special delivery service at £7 plus to me stating this would be more secure. I declined originally and explained there were some services that I had seen online that were more on the £4 mark that were tracked and guaranteed to arrive in 24 hours. He then stated there was a tracked service for £3+ but this could take 2/3 days and was signed for. I asked whether they did not provide the same services as the website did and he would not answer my question straight, finally said if I wanted something that was online to buy it there and then pop into branch. Then after I gave in and said to process the special delivery price he just stood there doing nothing for a while, until I asked him to process it again as I was in a hurry. He blamed me for the delay and then proceeded to print the service finally.nAre they not meant to sell the same stuff as the online service but in branch? Are employees on commission? I could not buy online as I do not have a printer and the option to print in store was not available, else I would have done that.nThis is not the first time an employee from that branch has upsold services or charged more for a service, and I just find it absolutely disgusting that they are allowed to continue with this behaviour.nI will definitely avoid using this branch for anything I need in future.
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