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Dr N A Timlin - McKenzie House

  1. Hartlepool
  2. Hartlepool Health
  3. Hartlepool Doctor

Reviews, get directions and contact details for Dr N A Timlin - McKenzie House

Address: 17 Kendal Rd, Hartlepool TS25 1QU, UK
Phone: 01429 230000
State: Hartlepool
City: Hartlepool
Zip Code: TS25 1QU

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related searches: McKenzie House Facebook, Dr Timlin, Mackenzie medical Group, McKenzie online, Victoria House Medical Centre, Hartlepool Hospital, Www McKenzie, Hartlepool Mail
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Reviews
I used the nhs app to access e consult at 7.30 am I received a call from the surgery at 10.00 am informing me the information I sent had been reviewed and arrangements were made for a prescription to be sent to my local pharmacy and a follow up was arranged Absolutely brilliant service. Well done. McKenzie Group Practice My five star score is well overdue. In the past I have found the clinicians and staff to be excellent. I was promptly referred prior to a cancer diagnosis The nurse practitioner was so caring and followed up with phone calls. Reception staff are always helpful. Clinicians are great I would highly recommend this practice
absolutely terrible practice, staff are rude especially the meds team. They made a mistake with my medication and only gave me 2 weeks worth, and I wasn't allowed anymore for another 8 weeks. My prescriptions are already expensive enough but to be only given 2 weeks worth. They wouldn't correct their error and instead were rude and gave me a lecture. I said I just want help, she said she was helping by lecturing me and telling me to all at 8 am to an impossible line to get through on, as they never answer and book an appointment.
Absolute terrible service. Have to ring from 8.30am, after hundreds of times trying to get through, rude receptionists, speak to you like their better then you, no appointments. Was like this before covid and it's gotten drastically worse since. They have 5 linked surgeries and yet you still can't be seen by a doctor. Covid jabs no problem, just anything else is a no go.
Do not answer the phone and very unprofessional when they do, this is the worst surgery/doctors I have ever been in. They have also sent me texts about another patients prescriptions in the past breach of confidentiality. These are absolutely useless and would strongly advise you not register here if possible. They also had down that I had examinations when I did not, arguing the fact it was Infront of them, I would know being the patient! .. obviously they weren't reading from MY notes ..
I've had both of my covid vaccinations at this medical practise. The nurse team was fabulous and made everyone feel very safe and well cared for. The whole process was very efficient.
Another review again. More chance of catching a unicorn than I have of seeing a dr here. A joke. And I mean now you are potentially playing with my life. Sick to death of begging for a dr. Rare moments a nurse will call but I need to physically see someone. Its impossible 111 are overwhelmed at the moment. You couldn't cope with the patients you had but just keep taking on more. It should not tske over a week of calls to try to see someone. This practice needs inspecting.
I had my first covid vaccine on 31/12/20 I would like to commend the team with very good co ordination of each stage of receiving the vaccine, it was really fluid and professional but also friendly. I'm here again today having my 2nd vaccine and its ran very smoothly again, good social distancing and very well Co coordinated extremely well, friendly staff giving lots of help and reassurance at each stage, I think this experience is one of the best in the country and the hartlepool mekencey house team should be given credit.
If only could leave a minus figure I would. No care at all. I can't spend 3 hrs a day sorting a prescription then having to ring another number for an app . Result is now I have done what my gp advised and now have no meds at all costs he wanted to change them...but can't get either a face to face or telephone apps. This practice is now dangerous. .they have more patients than they can cope with.
absolutely terrible, staff are rude. You cannot get through to make an appointment. They have an appointment app and it covers a 2 week period, you can't select any other dates and it just says no appointments available. Don't blame pandemic, they were this bad, before all this
This practice is a joke ,can never get through to make an appointment and when you do,surprisingly,they're all gone. They're not Interested in patient care of quality of life, only interested in profit.. Hartfields used to be a really good practice but not now . They're a joke!!
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Dr N A Timlin - McKenzie House map

Directions to Dr N A Timlin - McKenzie House with public transportation

Sydenham Road 240 meters
1
Ashgrove Avenue 270 meters
7
Windermere Road 380 meters
1
St Aidan's Church 440 meters
1
6
UTCC
Devon Street 450 meters
36
980
UTCC

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