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Reviews, get directions and contact details for Dog About Town Pet Hotel

Dog About Town Pet Hotel
Address: Blackwell Rd, Huthwaite, Sutton-in-Ashfield NG17 2RF, UK
Phone: 01623 511552
State: Nottinghamshire
City: Sutton-in-Ashfield
Zip Code: NG17 2RF

opening times

Monday: 9:30 AM – 2:00 PM
Tuesday: 9:30 AM – 2:00 PM
Wednesday: 9:30 AM – 2:00 PM
Thursday: 9:30 AM – 2:00 PM
Friday: 9:30 AM – 2:00 PM
Saturday: 9:30 AM – 2:00 PM
Sunday: 9:30 AM – 2:00 PM


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Reviews
I used to take my old precious furbaby Frankie here after viewing various dog care facilities. I liked what facilities they had no horrid cages and more than that you can see Amelia and staff really care about the pets in their care. Walking in to find a massive bowl of scrambled egg being whipped up to feed all the dogs initially surprised me, until she explained about how many dogs they have with separation anxiety and often won't eat dog food but generally will eat scrambled egg and cheese etc. I knew then this place really understood dogs so was the place for my anxiety ridden Frankie. So now we have 2 other puppies, I wouldn't take my baby's anywhere else. Thank you Amelia and team. See you next time love and licks... Lottie and Poppy xx
I cannot believe these despicable people can still sell dogs or have a service at all. If any of you have a precious animal, please do not send your dog here or most importantly buy a dog from these people or this business. My family member bought a little pup a while ago, nothing at the time was particularly worrying expect the owner was a little cold and not the best experience with her. When taking the pup home who was also quite alot older than the age that pups would normally be bought at it was extremely static and scared. We thought this might just be a phase and didn't worry about it too much. As time went on , and to this day she suffers from absolute crippling anxiety of people, dogs, noises and the outside. It so deeply upsetting to see our pup unable to live a truly happy life due to these people. We've had a wonderful trainer and seen vets who've all explained that it's clear these pups have just never been socialised or shown love before and have experienced trauma that pups Should just never have to experience. Please, for whoever reading this, do not for anything buy your pup from here or send it to be looked after with these people. I recommend buying from a breeder who was recommended to you by people you know or making sure it comes from a family environment and not what seems like a puppy farm.
When I first walked in the whole place was spotless from top to bottom, the staff were thorough with their questions about my dogs wants and needs which instantly put me at ease. When I collected the pooch she was happy and her tails was wagging before she even noticed I was there. Already booked in for her next stay in November!!! Book early though because this place is in demand!!
We've had our Westie puppy for the less than a week now and he's already making us extremely happy. He is fearless and other than a little grizzle when we go to bed he is a great sleeper. Linda and the lady she works with sorry didn't get a name were both lovely and gave us lots of information and I feel confident if I have any worries they will be happy to help.
Booked our dogs in for the weekend after paying them a visit and was dealt with by Amelia who was pleasant and friendly. However on Friday 27th May, we come to drop them off, and the owner Not Amelia decides, without even meeting or seeing our dogs, that they are a nasty breed, need to be watched, and will board them on this occassion but not board them in the future. Not very professional to say the least. Ameila heard what had happened and tried to console my wife and apologise. She felt awful, but it was not her fault. Amelia assured us that the dogs would be looked after by her, however after leaving them and driving for 5 minutes, we felt uncomfortable leaving them with such a judgemental owner of the establishment. We cancelled our hotel, as we were going away, collected our dogs to return home with them. I would advise anyone who has not used this place and has a large breed dog, not to bother. You get one chance to make a good 1st impression, and the owner of this place failed in epic fashion. Telling us our dog is nasty and implying it's dangerous without even seeing it, is beyond belief. I hope she gets judged and treated the same way in the future. This is not even worth the 1 Star rating.... It should be a minus
We have 2 dogs Hazel & Harley & they enjoy their stays at Dog about Town. The staff are very friendly & the dogs return home freshly showered, relaxed & content. Many thanks
I have used this kennels on several occasions for my show dogs, dalmatian and miniature schnauzer. I first needed to find a kennels in an emergency when the kennels I had been using closed. I called at the kennels unexpectedly and the staff were polite and helpful and willing to show me round despite the fact I had not made an appointment. Although there had been no advance warning of my visit the kennels were spotless and all the boarders seemed happy and contented. On each occasion my dogs have boarded they have been returned to me happy, healthy and in pristine condition. Due to family illness I have needed to board my dogs more than usual and it is very reassuring to know that Linda and her staff take such good care of the dogs. On my most recent visit my dalmatian Caper was entered in a breed championship show the day after he left kennels. Dog About Town kept him in superb show condition and returned him to me ready for the show ring. To my delight he won a large class and qualified for his KC Stud Book Number and the judge commented on his excellent condition. As a dog owner, breeder and exhibitor for the past 35 years I feel very comforted to know that when my dogs need to be boarded such good care will be taken of them. I would not hesitate to recommend the kennels.
We have been using Dog About Town frequently for well over 10 years, firstly with our dog Brandy and now with our dog Basil. We have always had a fantastic experience, and with the staff remaining the same throughout, our pets come to know and love them. They have always been really helpful and have done their best to accommodate our booking requirements, including the long & unexpected emergency stay of my fathers dog when he was taken ill and sadly died. All was handled with understanding and sensitivity. Staff are always very friendly and are happy to chat about Basil's time with them giving us reassurance that he has been happy. Most importantly though, we notice the excitement that Basil has when he realises where he is going! Dragging us across the carpark and greeting the staff like a family members! On collecting Basil after a longer stay, he is bathed, fluffy and smelling lovely, inclusively of our fee he is usually drying off in a cage with a blow dryer, promptly waiting for our arrival. We occasionally request and pay for a pamper after a short stay also. Any bedding that we have supplied has also been washed in the past if it has become dirty. Our pets have always come home well fed and in good health and spirits. All in all I would recommend Dog About Town Pet Hotel without a doubt, and frequently do!
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