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DFS Carlisle

  1. Carlisle
  2. Cumbria Furniture Store

Reviews, get directions and contact details for DFS Carlisle

DFS Carlisle
"No matter what's your thing, find your perfect sofa at our DFS Carlisle furniture & bed store. Here at DFS, we have over 45 years of experience and expertise in making high quality and stylish sofas. We provide the biggest range of sofas in the country, so why not come along to our DFS Carlisle store and find your thing. So whether it's a leather sofa, corner sofa, king size bed or double mattress you'll find your perfect choice at DFS Carlisle. We also have our website for online shopping and provide home delivery. Located on Dukes Road CA1 1JD, you can rest assured knowing that when you visit your local DFS furniture & bed store, you're getting the best in range and quality, all with the help of our in store experts."
Address: Duke's Rd, Cumbria, Carlisle CA1 1JD, UK
Phone: 0333 999 9813
State: Cumbria
City: Carlisle
Zip Code: CA1 1JD

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
September 2023 Sent wrong items but give the staff praise were it is due manager sorted it all in 1or2 hours then had a great day in Carlisle...... UPDATE waited till may went to cancel the order what a bloody mess after 7 months and lots and lots of phone calls we asked for our money back...we do not give refunds you have to wait till we tell head office I walked up to other customers you would better off going to ARGOS for a couch ... i was then TOLD to LEAVE the shop i did but HONESTLY i would NOT recommend this company to anyone
Very pleased with our purchase we wanted a larger size than most of the sofas shown in sales room. Sales person was able to tell us exactly which came in a size and a colour we wanted.nCommunication regarding delivery was somewhat painful with bank like security questions before they would talk to me even though it was them that called me. Real pain when your taking the call in a public place.nDelivery was good and on time
Lovely store with lots of items to choose from. We found exactly what we were looking for a couple of two-seater settees.nWe met the most knowledgeable friendly salesman called Josh, who was most informative and helpful.
We saw a small Swatch sample of the colour of suite we liked. The suite was delivered on Sunday and the colour was just far too much. It's described as latte?how can you know from a small sample about the impact of a full three piece suite? And of course you can't have it returned even if you intend to buy another one. All you get is apologies,but because you ordered it you are stuck with it.nRather than keep a customer who has bought from them before they would lose that custom and any good feelings towards DFS rather than attempt to resell a suite that is 4 days old and in superb condition....nAbsolutely appalled.
BUYER BEWARE - Do not buy from DFS. I honestly do not know how the company is still going. Appalling service. Delivery drivers damaged settees and our walls trying to cram through door when we had suitable large patio doors accessible which we asked them to use, but they said it would fit. No apologies, would not even take back as we refused the delivery as it was damaged. Carlisle store and manager no help. No one was willing to take responsibility. Finally got it collected a week later and fully refunded, but this was a battle. WILL NEVER EVER USE AGAIN. BUYER BEWARE
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