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DFS Cannock

  1. Cannock
  2. Cannock Furniture Store

Reviews, get directions and contact details for DFS Cannock

DFS Cannock
"No matter what's your thing, find your perfect sofa at our DFS Cannock furniture store. Here at DFS, we have over 45 years of experience and expertise in making high quality and stylish sofas. We provide the biggest range of sofas in the country, so why not come along to our DFS Cannock store and find your thing. So whether it's a leather sofa, corner sofa, recliner sofa or sofa bed, you'll find your perfect sofa at DFS Cannock. If you're looking for other items such as; beds, mattresses, dining room furniture you can browse our website."
Address: Roman Way Retail Park, Watling St, Cannock WS11 1SP, UK
Phone: 0333 999 9746
State: Staffordshire
City: Cannock
Zip Code: WS11 1SP

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

related searches: dfs sale, dfs zest, scs, corner sofa, sofas, sofa sale, sofas uk, fabric sofas
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Reviews
Great place for a great choice of sofas to suit all budgets. Staff not pushy at all But will help when asked and very knowledgeable about fillings and features of sofas. This one’s for me
I was not harassed. Left alone to browse but when I needed advice I was given such useful advice by an experienced staff member who clearly knew their products well. I was shopping for a sofa bed and found several good ones. I purchased a 3 seater sofa before from DFS and got to pay it off over 3 years interest free. It still looks very good and electric recliner has given me no issues. Its a leather sofa. I would consider buying products again from this store.
We bought a country living sofa purchased in January, delivered 23rd February. It came damaged scuffed on the arm which was immediately reported, they arranged a repair with a date so the wife booked a days holiday only for them to cancel the next morning . We get a phone call now and again for an update to come and repair. We told them it needs to be a Saturday noe ,aswe both work. It's now near june and still not resolved. Disgusting service be aware of the sales pitch . Just lies
We ordered a new sofa and arranged delivery for a Saturday. The latest delivery time came and went with no contact from dfs so we had to call them, only to be told they were very behind and it wasn’t likely it would be delivered that day. Having stayed in all day I wasn’t happy. They said they’d call the next day to arrange a new slot as they wouldn’t be able to deliver it at all that weekend. They did not call. Again, I had to contact them and they offered a delivery time 2 weeks later. I’m disgusted by the unprofessional way they operate their deliveries given they are so keen in store to sell the product. I’ve since heard of many other similar stories to ours. I’ll wait and see if it turns up this time..won’t hold my breath, even though I’ll have to take a day off work!! Will not use again!!
I'd be giving my review 1 star if it wasn't for one staff member trying their best to resolve our issue. Avoid DFS if you want clear, honest customer service, you don't want your furniture lost, or you want your products delivered on time if they weren't lost. I will never buy from DFS again.
What an absolute 10/10 service from the team. There was nothing to hard for them, which allowed a smooth and perfect customer experience. Great knowledge of products and very keen and dedicated to find a perfect match, not just to get the sail.
Excellent customer service on our visit today. We were given space to look around, and walked out smiling. Thanks for all your help Ian :
The team was welcoming, Sian answered our questions but didn't push, and we found what we needed!
Awful after sales. I would avoid at all costs. Still waiting for replacement parts for our sofa that was delivered in April 2023 - It is now February 2024. 10 months down the line and the furniture is not as it should be! You get no updates, no calls when you are promised them. Customer service ks non existent.
They’re not with this Office but don’t take the extended guarantee it’s a rip-off. They don’t honour it the waste of time that refuse to do anything about it. DFS is sold me this insurance policy. It ain’t worth piece of paper it’s written on And the company that who’s got it now guardsmen they need serious help with customer skills customer service so please don’t buy nothing from DFS especially extended guarantee stay away from it. It’s expensive. He ain’t worth it.
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