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Deans & Eliburn "Medical" Practice

  1. Livingston
  2. West Lothian Health
  3. West Lothian Doctor
  4. West Lothian Hospital

Reviews, get directions and contact details for Deans & Eliburn "Medical" Practice

Address: Carmondean Centre, Livingston EH54 8PY, UK
Phone: 01506 836333
State: West Lothian
City: Livingston
Zip Code: EH54 8PY

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 9:00 AM – 8:00 PM

Update Info

related searches: Deans medical centre, Livingston medical practice, Murieston Medical Practice, Armadale medical practice, Livingston health centre, GP near me, NHS treatments, A to z NHS medication
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Reviews
This practice is an absolute joke. Might be different doctors but same reception staff. Manager is beyond rude. On the 11th of October, a doctor was referring me to get an ultrasound scan on my foot as they wanted to make sure I hadn't ruptured tendons as I've been having the same problem with my foot for 2 years now. I hadn't heard anything back so I contacted the practice on the 1st of December to find out what was going on and they advised me to contact the hospital. When I contacted the hospital they had told me that the referral was discontinued and sent back to the doctors as the original doctor hadn't given enough information, the hospital had wanted me to see another gp and get a more detailed referral sent. I then had to contact the doctors again and when I done so they refused to admit their mistake and instead told me how busy a practice they are which yes, I understand but the hospital is busier and they had me troubling the hospital all because they couldn't admit their mistake. They then proceeded to call me back and tried to ask about a family member who is another patient which surely is not right. I DO NOT trust this practice and would not recommend anyone to go to this practice.
8 years ago (03-12-2017)
I am surprised there has not been a news story, describing a death from this practice. The reception staff have a difficult job with lots of patients and few appointments, but they are so rude and uncaring! Don't know what the solution is? Show a little compassion and patients will feel better and act accordingly. There must be a way to have more appointments, inviting more doctors/expanding the practice/combining with another local practice? Something needs to be done.
8 years ago (20-03-2017)
Busy Practice, difficult to get an appointment but in this surgeries defense its the same situation across Scotland, nobody can get an appointment from Inverness to Dumfries when they want anymore the same all over Scotland. I dont blame the Dr or the surgery staff i blame our incompetent Scottish government who could not organise a Minoge. i have lived in the area for 45 years , it was a good surgery , but we now have an explosion of the population in the area with many new incomers that puts a strain on any public service especially when spending is cut. SNP have much to answer for.
8 years ago (31-05-2017)
Have not had the need to use the service much over the last few years but recently I had to go through a series of appointments and tests. Sometimes you can't get an immediate appointment but that's to be expected. I have had regular appointments, phone appointments and early morning/evening appointments... all organised without issue. I have been treated like a human being and professionally. Overall I have to say it's been a very good service, dealing with various doctors and nurses. I'm sure people have different experiences and most people will comment when something hasn't gone well... so this is one of those 'rare' positive reviews :) I also noted the practice has dropped the old premium rate telephone number which is about time also.
9 years ago (10-05-2016)
Rude abusive Reception staff. What a joke to have poster saying the staff will not tolerate abuse when they are the ones dishing it out.
8 years ago (18-06-2017)
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