David Lloyd Liverpool Knowsley

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Story

We really are a family club here, with something for all ages. We’ve got a state-of-the-art gym, loads of tennis courts, heated indoor and outdoor swimming pools, amazing coaches, group exercise studios, spa facilities, fun kids' activities and much more.

"Located close to Liverpool FC’s training ground, David Lloyd Liverpool Knowsley is the place for health and fitness. Whether you’re dedicated to the gym, enjoy swimming or love the energy of group classes, there’s something here for you. Our gym has recently been modernised, and is now home to the very latest equipment and facilities. Children can enjoy themselves too - either on the soft play frame, swimming and tennis clubs, while we’ve even got a crèche for the little ones."

Address: Arbour Ln, Liverpool L33 7ET, UK

Phone: 0345 129 6799

Website

State: Merseyside

City: Liverpool

Zip Code: L33 7ET

opening times

Monday: 6:30 AM – 10:00 PM
Tuesday: 6:30 AM – 10:00 PM
Wednesday: 6:30 AM – 10:00 PM
Thursday: 6:30 AM – 10:00 PM
Friday: 6:30 AM – 10:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 9:00 PM

Update Info

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Reviews

Great place, friendly members, excellent staff...but Lloyd's area management need to spruce the place up and improve the time it takes for repairs. Swimming pool men's toilet was out of order for maybe 1 month and the only other poolside toilet was for disabled and remained locked with a code. This meant having to go back to the main toilets at the entrance in swim gear. Not very well thought through! Also ceiling in shower area has clearly seen better days and should have been replaced when the changing rooms were done and the new Blaze area built.

I have attended this gym frequently and each time I find it has more problems. The hygiene levels are poor, on two separate visits now I have had the privilege of seeing one domestic staff and one children's activity staff use the restrooms and not wash their hands. I have been in the gym when not once but twice there have been no blue roll or disinfectant to wipe down equipment. Shower heads are faulty. There are holes in the sealing were water has leaked through. Seals around windows are mouldy, equipment has build up of dirt to the point you can scrap it off. Fabric on some equipment has peaked off. I have witnessed staff cleaning the pool area floor, pushing the dirty water into the swimming pool. Surely this is not sanitary. On a lighter note the staff are always pleasant, happy to help and the food service staff especially even when they are run of their feet have a pleasant can do attitude. Overall just needs a little TLC

Great place, great facilities and nice and clean.  However, 2/5 stars.  Because in the gym there needs to be more moderation in the free weights area.  every time I go, there are dumbbells scattered all over the floor and not organised in the holder ffs.  And there aren't enough - they need another rack of dumbbells. I'm always stood around waiting.  Please put some signs up asking people to put their dumbbells back after use, and please have someone checking this - it's really frustrating, not to mention a trip hazard.  And order more dumbbells pls, then I'd happily rate this place 5 stars..1!

Terrible service. Trouble with being cut off mid phone conversation speakingto jasmine,seemingly on purpose, four attempts calling to amend my new membership start date. I had to attend in person,  never got apology from anyone. Very poor customer service. Needs a shake up in how to communicate with customers and resolve issues rather than cut them off and block them.

Very good and clean place 5 stars

Terrible value for money and poor quality customer service. On arrival for my 'induction' I was told there wasn't anyone available to do an induction and instead a member of staff simply pointed out where the pool, gym and changing rooms were and left me to it. No background into previous activity levels or proper induction on how to use gym equipment properly. On entering the gym I was met with what I can only describe as mayhem, free weights, mats, varying barbells all left around on the floor for others to either pick up or trip over. This can only be down to improper management and education of gym goers and if this happened in any normal gym you'd expect those responsible to be kicked out. The swimming facilities are fair at best with an outdated and most of the time dirty swimming pool only saved by the novelty of the outdoor pool. The sauna and steam rooms are of a small size and again aren't kept to a high hygiene level. Not what you'd expect when paying £70+ a month membership

Brilliant gym. Indoor and outdoor Pools are fantastic. lovely atmosphere.. Small soft play for kids is brilliant when waiting for food to come.. Changing rooms are fabulous. Need to bring back the wet costume bags. Prefer Knowsley David Lloyd to speke.

I give 3* purely for the fact that it is a lovely clean gym! And Gavins battlebox classes are fantastic! And Dave front of house is always so nice and friendly! Unfortunately the following really lets the gym down.  However we joined this gym as a family of two adults and a child paying £200 a month for the convenience to be able to go the gym as a family and my son to use the classes. Without any warning the age ranges for the children's classes changed meaning my son was not able to access the classes he liked and even the ones he is not keen on are only set to a time we are unable to use due to not being able to get there early enough from work! Despite the changes made rendering the gym useless to us we are unable to come out of our contracts! Surly the service we signed up for is now longer valid we should be able to leave/freeze our membership until we are able to use I have called several times to speak to somebody about this issue and have tried to speak to somebody once in the gym about this issue for the last month and nobody gets back to you! Some staff are very rude when you complain about the situation!  Our son is almost 6 and will be able to access the gym fully again and hopefully enjoy it again! But once our 12 months is up we most certainly will not be staying purely down to the poor customer service and the fact that the club do not listen to its members!! These changes have impacted so many families at the gym who like us are throwing money down the drain for a service that cannot be used!!  SORT IT OUT DL YOU WOULD BE NOWHERE WITHOUT YOUR CUSTOMERS!!

Nice clean place friendly staff, been a member for around 20 years or so. I go every day and honestly i very rarely see the dumbells scattered around a bench or dumped next to the rack. There is a wide variety of age use this gym so nobody feels out of placed ive trained with my mother and daughter over the many years ive been a member,  there is always a tennis court free usualy if you want to play without booking, 4 badminton courts also available. Dave on reception is the perfect welcome to the club as are all the staff that have been there from the start and present, Steam room is of good size but sauna a little small but can still fit around 8 people as does the jacuzzi which is always nice and hot. Indoor pool is of good clean standard with walk in steps and 3 swimming lanes which is great if you want to knuckle down and do some undisturbed lenghts. Outdoor pool a nice addition to the club and the new sun loungers and fence have smartened the outside up, can be very busy on hot days in summer beware, but adds a nice holiday vibe at the same time. Restraunt/clubroom is spacious and there is a small softplay area for young children. Been reading some other member comments! Bring back swimming costume bags again? lazy idea to add unnecessary plastic... you deserve a paper bag . Thanks for many years supplying a great club DL.

Went today and had forgotten my towel and sign in card. Never done this before. Signed in by reception fine. But then they wouldn’t lend me a towel as I didn’t have £2 to pay with no cards. Pay them over £70 a month and they want £2 for a towel!! Was turned away. Poor service. I’ll be looking elsewhere from now on.  Gym is looking old and tired too.

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Directions to David Lloyd Liverpool Knowsley with public transportation

Broad Lane 130 meters

133

217

289

297

780

97A

Farrier Road 210 meters

20X

217

217A

772

Madryn Avenue 230 meters

217

217A

772

Simonswood Lane 270 meters

Lees Road 310 meters

133

14C

20X

289

297

780

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