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Cygnet Hospital Bury

  1. Bury
  2. Bury Health

Reviews, get directions and contact details for Cygnet Hospital Bury

Address: Buller St, Bury BL8 2BS, UK
Phone: 0161 762 7200
State: Greater Manchester
City: Bury
Zip Code: BL8 2BS

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
The hospital itself was ok. Helped stabilise me through my crisis. The best member on wizard ward was the activity coordinator mya. She was amazing and got me through my admission, so easy to talk to and made going out enjoyable. She would take me on leave if she had time and could tell she really cared about the yp. Was definitely a #slayqueen and we loved one of drakes new songs. Some of the staff were amazing but some of the others had no empathy whatsoever which made it hard. Sometimes it felt that you would have no support unless you were severely unwell which shouldn’t be the case. The ot team were lovely as well. The admission itself was mainly positive and you definitely won’t be held longer than needed which is good.
Do not take your family members here, they will not be safe! Total disgrace of a place! The staff are awful and will not care if they live or die.. in my family members case.. he died! There’s a lot to the story that I cannot say right now.. but his death could of been prevented.
I was a patient of Wizard Ward for several months in late 2021. My overwhelming memory since has been of a pretty special team of permanent staff. I could take up a paragraph with the names of people who touched my life with great compassion, humour and sincerity.nnIt is unfair to single out anyone, yet I’d like to do it anyway. To Mandi and Rachel S. - you are immortally marvellous women. You were the mothers of the ward and the most magic-filled beings I’ve yet met. Astrid, Danique, Charlie D, Sean, and Sophie I really could go on brought new meaning to the title of support worker. It was not a mere incidental job for these undeniably outstanding people. However hackneyed the phrase may be, these are people who thoroughly care.nnMy regards and deepest thanks to Livia, who saw me after hours for hours or during breaks numerous times to make sure I was okay. I had a pretty poor relationship with eating before my stay. Livia and Danique changed that, repetitively encouraging me without any requirement to. I owe my current dietary health to them - whose voices still stand as reminders.nnThe education provided is quite good. Again, the staff put souls into their aid.nI didn’t get along with Francis initially. I didn’t want to do anything, and here was a man hell-bent on motivating me. Thank you ever so dearly, Francis. To all other teachers, particularly Louise, Joanne and John, I can never forget your kindness and attentiveness.nnI apologise for the great names omitted. It’s already shaken up to be a pretty unorthodox review. Further ovations risk this post resembling fan mail.nnI will say that things weren’t all hydrangeas and rainbows. During my admission, the ward did suffer from understaffing on weekends and nights especially.nThere was a stark difference in competence and effort when comparing the permanent staff to agency workers. However, I also appreciate that agency arrangements are a pragmatic necessity - not an ideal.nnHaving stayed in other wards following my discharge, I do believe that Wizard Ward is well-run in comparison.nnNaturally, I have no idea whether the environment has changed since my departure, but I wish the best to any child seeking help from this service. There is light at the end of the tunnel - and it’s not a train!
I've not been admitted but even on the outside I could never imagine what patients endure on the inside. East Hampson are extremely rude when you enter and will give you attitude no matter how nice you are unless your staff. The office workers in that place need to be admitted.... very very angry people
First of all I would give 0 stars but unfortunately that isn’t an option.nI am the parent of a 13 year old child with autism. She was sadly sectioned after experiencing psychosis and ended up in this terrible place.nAt the start of her admission we were made to feel that she was in the very best hands and that she would be safe in their care. However, sadly this was far from what she received.nThe support workers were incredibly unprofessional and gave the impression that they simply didn’t care for the patients thoughts and feelings.nEven during her first few nights. My child would sit on the floor breaking her heart while the “so called” support workers would sit chatting and giggling. This would then become a regular occurrence and would continue for the whole of my daughters admission.nWhen my husband and I visited our daughter, we were shown to a room where she was waiting for us, curled up in the corner in tears all the while a male support worker proceeded to chat, giggle and swing on his chair while we tried to comfort our distraught child at what was our first meeting since she had been sectioned.nnThere were so many incidents where our daughter was mistreated and neglected that it would be impossible to write them all down.nnHer clothes were left unwashed for weeks at a time.nOn one occasion she was left sobbing sat on the toilet with only a towel to protect her dignity for over an hour while they washed and dried her clothes because they had neglected to do so until she was completely out of clothes.nnOur daughter would have autistic outbursts brought on by the terrible neglect and lack of care and empathy received at this hospital and their solution to these outbursts was to forcibly inject her and put her in seclusion, where she was being left for 3/4 days at a time. This happened on a weekly basis and she would beg and cry and ask for her mum completely broken. She was treated like a wild animal and not the tiny 13 year old with autism that she is.nnWe fought like crazy to get our daughter out of this place and finally after 2 months we managed.nI honestly do not understand how this place is still operational. What you see on the outside is very sadly not what happens on the inside and I feel for anyone that is ever unlucky enough to have to endure any time at this hospital, no matter their age. and for anyone reading this I wish you all the best with whatever you are going through and good luck.
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