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Currys PC World featuring Carphone Warehouse

  1. Glasgow
  2. Glasgow Electronics Store

Reviews, get directions and contact details for Currys PC World featuring Carphone Warehouse

Currys PC World featuring Carphone Warehouse
Address: G, Braehead Retail Park, 130-136 Kings Inch Dr, Glasgow G51 4BT, UK
Phone: 0344 561 0000
State: Renfrewshire
City: Glasgow
Zip Code: G51 4BT

opening times

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews
Oh my god - SARA! What a legend… we walked in to buy a telly would you believe it or not; and walked out with a vacuum and air fryer she was just absolutely amazing! So personable, so understanding, so engaging! We had everything from live demonstration, to letting us get hands on our selves and try every vacuum we desired! Didn’t shy away from the terrible models, knew where we could save money - and knew exactly what we needed - Made sure we got exactly what we needed - for the right price!nnWill only be buying tech from Sara, and curry’s from now on!!! She works in the vacuum department but id let her sell my partner and I anything!
I’m genuinely disappointed with my experience at Currys Barhead.nWe went there planning to purchase several home appliances — a coffee machine, a dashcam, and two other electrical items — with a total budget of around £2,000, ready to pay in full not on finance.nSadly, the level of customer service we received was absolutely unacceptable.nnFrom the moment we entered the store, we were completely ignored. The staff were standing in pairs, chatting and laughing with each other, showing no interest in helping customers. We waited over 15 minutes at each section, looking around for someone to assist or answer simple questions — but not a single person approached us.nnWhen we finally tried to speak with a few staff members, they barely looked at us and continued their personal conversations as if we weren’t even there. It felt extremely disrespectful and unprofessional. We weren’t expecting special treatment — just basic customer service, a greeting, a bit of help, or even eye contact.nnThe repair and support counter was also in total chaos — a long queue, only one person actually working, while the rest of the staff were standing around chatting. The whole atmosphere made it clear that customer care simply isn’t a priority in this branch.nnWe left the store feeling frustrated and disappointed. It’s really sad because we came with genuine intent to make a large purchase, and we were ready to pay right away. But after such an experience, we decided not to spend a single penny there.nnCurrys really needs to train their staff on basic customer service, communication, and respect. This was one of the worst in-store experiences I’ve had in the UK, and it completely changed my view of the brand.
Made to wait for over an hour for an item ordered. They didn't have it and never did. And are now trying to claim the item is in store to negate a refund process. Staff were abysmal and giving lead paint stares. No communication between floor staff and warehouse. Absolutely disgraceful.
Joke of a venue, must have seen around 14 staff wandering about, picked up a ps5 controller then waited at the tills. Flagged a couple of staff if they could serve the growing que to be told they couldnt, waited for someone who had to leave again to collect the controller, for some reason he couldnt call someone to bring it, again leaving the tills unattended. Then to be told they only had 3 colours available. Another customer was given attitude by the manager when he questioned the staffing location, so he returned his items and just left. Team member was polite and clearly limited to what he could do, but what a joke.
The staff were reasonably friendly and helpful, but also came off as a little judgemental. The store is large with a great selection, but nobody was on the checkouts, which was a bit weird. Overall, it was reasonably good, but could be better.
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