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Currys PC World featuring Carphone Warehouse

  1. Liverpool
  2. Ormskirk Electronics Store

Reviews, get directions and contact details for Currys PC World featuring Carphone Warehouse

Currys PC World featuring Carphone Warehouse
Address: Aintree RaceCourse Retail Park, Ormskirk Rd, Liverpool L9 5AL, UK
Phone: 0344 561 0000
State: Merseyside
City: Liverpool
Zip Code: L9 5AL

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

related searches: pc world currys, currys pc world opening hours, currys tv, pc world product support, currys basket, dixons, currys laptops, dixons stores
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Reviews
I’m really disappointed with my experience at Currys, and I feel like I need to warn others before they go through the same frustration.nnWe bought an Apple Watch, a PlayStation, and a controller from the store. We got the PlayStation on the spot, picked up the Apple Watch a week later, but here we are over 40 days later, and we still haven’t received the controller.nnWe’ve tried multiple times to chase this up, both in-store and through customer support, and every time we get a different excuse or are just completely ignored.nnThe first time we went to ask, they said it hadn’t arrived yet but promised to call us in two weeks. They never did.nWe called support, and they assured us they would update the order and get back to us within 48 hours. Again, no one called.nWe went back to the store, and this time they told us the controller had actually arrived but was sold to someone else by mistake. They registered a new order and said it would be here in two weeks.nTwo weeks passed—nothing. We called again, and support said someone would call with an update. Of course, no one did.nOn our third visit to the store, they admitted they had no idea when or if the controller would arrive. I asked, “So we’re paying for something, and we don’t even know if we’ll ever get it?” The response? “Yes.” Apparently, there’s no stock, and they can’t even confirm if it will come after ordering.nAt this point, we just wanted to cancel the controller and move on, but they told us that’s not possible because it was purchased as part of a larger order.nnI honestly don’t understand why Currys accepts orders for things they clearly don’t have and can’t guarantee they’ll ever get. It feels like they just take your money first and figure it out later—except they aren’t even figuring it out.nnI also can’t help but wonder if this is happening because we paid using Creation Buy Now, Pay Later. Are we being treated like this because we’re paying in instalments instead of upfront?nnThis whole situation has been incredibly frustrating. We’ve wasted so much time chasing this up, and yet there’s still no resolution. If you’re thinking of buying something from Currys, be prepared for the possibility that they might just leave you hanging like this, with no answers and no urgency to fix their mistakes.nnCurrys, this isn’t okay. Either get us the product or cancel the order. We’ve waited long enough.
After my cooker had a manufacturer fault and they could not fix it till after Xmas, the manager at Aintree was amazing! Went well above and beyond to make sure I could cook xmas dinner. Cannot praise him enough for outstanding customer service, spent time, gave me space to make a decision, and helped every step of the way! Well done Ben, and thank you so much!
Worst experience at a store I’ve had. We waited nearly 40 minutes for someone to be available and staff were very slow to hurry. The store was so quiet as it was a Monday afternoon and still everything was really slow. The guy who served us had no idea how to use the vouchers where we ended up advising him more, we waited again over 25 mins to buy a microwave. Absolute joke, not sure how this store is still open.
35 minute wait for someone to do a return and waiting... returns counter sent me to the repair one with a worker who said he can't do it so had to get someone. Worker never returned with anyone and I'm still here waiting. How can there only be limited staff who are trained on returns?! Not even a busy Wednesday...
Was in the market for a new TV, the Samsung representative I couldn't fault. He was patient answered all my question over a two day period. The sales guy who took the order was good and the manager of the store was helpful as well. All in all a great experience.
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