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Costa Coffee

  1. Whitley Bay
  2. Whitley Bay Coffee & Tea Shops

Reviews, get directions and contact details for Costa Coffee

Costa Coffee
"Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches."
Address: , Whitley Bay , XTW, GB
State: XTW
City: Whitley Bay

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Reviews
Nice drink nice sandwich, but yet again for costa poor cleanliness. Picked a table cause it had just been wiped down, however quick wipe with a tissue and it was black, also cups were stained and not washed well.Food: 3/5
They had oat milk this time! And people who have their app don't get charged for plant mills! However asked for small and got a large
This Costa Coffee site is within the shopping arcade in Whitley Bay and is always a busy one, the staff are very friendly and helpful, they also have a great rapport with their clientele, it is always a pleasure to come in and be greeted with a smile!!
Nice coffee and food. I ordered a Ruby Cocoa Hot Chocolate and Chocolate Tiffin... The only thing that let it down was the dirty cutlery, but I didn't use it anyway
I come to Costa most days to have an hour to myself and do some reading for work. It really is a great coffee shop. The coffees are delicious. Most of all, the staff are brilliant. They know my order, have a sunny disposition and daily chat. Sitting listening, I can hear that every customer who comes in is given the same welcome. They know all the regulars and make the morning coffee experience a great one.
We use this costa often but this morning the service from Adam I believe was exceptional. Working alone for a short time as the shop opened there was a queue to the door, Adam was professional yet friendly and so calm. What impressed me as I waited for my turn to be served was how he knew customers names and greeted them individually, knowing what their drink would be he was one step ahead making the drinks. I work in hospitality and I understand the importance of customer care, Adam is a credit to your store/company and should be recognised for his dedication, maybe even be asked to train others to this level. Costa you have a star working for you. My coffee was great as always too and other staff members are always pleasant.
Coffee shop was clean and tidy. The staff were helpful and cheerful. Wheelchair accessibility: The shop is located in a small shopping mall, on the ground floor.
The staff are friendly and helpful. I had a issue once with the coffee cup lids, it didn't fit correctly and it spilt on my gor-tex jacket. I told the manager and he did his absolute best, however head office didn't care and I was met with excuses. However the manager went out of his way to help. Unfortunately I will never buy coffee from Costa again, and to be honest there coffee beans are rubbish anyway.
The Google map direct you to Church! Is this how you are trying to get popple to Church? With misdirection? U always have done that.
Ordered a Lotus biscuit muffin, when I asked where the biscuit was from the top I was told 'That one hasn't got a biscuit unfortunately!' very politely. Chose a table with comfy seats, unfortunately the floor was very messy from the last occupants. I put this down to it being close to the end of the day, when the floor would be swept. Not the best visit I've had.
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