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Reviews, get directions and contact details for Coalville Cycles

Coalville Cycles
Address: 28 Belvoir Rd, Coalville LE67 3PN, UK
Phone: 01530 832179
State: Leicestershire
City: Coalville
Zip Code: LE67 3PN

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 1:00 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
Well where do I start? One think that they ain’t massively clued up on customers service. As I took my bike in for a first service. What the lovely guy said when I got the bike is set at £75 and said nothing else. So going back after around 1200 miles 200 miles over didn’t think much of it. It’s a basic 125cc bike naked no plastics to get in the way. So get there he checks the miles? I said does that make a difference, yep yep it does? Ok so I then asked the guy what’s different? What do you do? Why do you do that? Because at the end of the day am trusting him with my bike and trusting his knowledge. He that snapped and said I ain’t going to argue with you. Ok so that to me he couldn’t justify trying to take more money off me. So instead it being £75 he bummed it to £85 I know it’s £10 more but not the point. It’s the way he spoke to me and couldn’t just talk about what I was asking him because he was trying to get that little more out of me. Aint all bad about 10 minutes after booked it in at a proper bike shop that cost me £70 for a full service. No don’t use this guy no customer service no knowledge and alll round prat.
7 years ago (20-04-2018)
Brilliant shop. I had a major bike problem with a snapped rear derailleur. I had no money with me but the owner immediately welcomed me in and offered to shorten the chain to enable me to ride the 50 mile return leg. As it happened I was able to contact my wife to make a card payment: but you get my point. I wa also offered a cup of tea, a seat and my phone was charged up for me. If you need a repair, a bit of kit, a bike, some spare parts, give this great place a go. I'm very pleased to have had my bacon saved by people who know their business.
8 years ago (05-05-2017)
A few weeks ago I purchased a brand new Pashley Roadster Sovereign from another dealer in Warwickshire. I was working there at the time but didn't realise that this shop (and much more local for me) was also a Pashley Dealer. The bike was several weeks late from the expected delivery date and I was now living 50 miles from the dealer. I collected it in a rush without checking all was well. Got home and a few days later found several things were not as they should be. Long story short - by rights, the original dealer was responsible for fixing them but these guys here at Coalville offered to take a look. They put everything right for me and only charged a modest sum. Great service, very knowledgeable and well worth a visit when you need a new bike or some repairs done. An Aladdin's cave of a shop. Clearly, 'Breece Pancake' is just my screen name but this a genuine review from a satisfied customer.
7 years ago (11-10-2017)
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