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Reviews, get directions and contact details for City Centre Walk in Centre

City Centre Walk in Centre
Address: 52 Great Charlotte Row Unit 4 , Liverpool L1 1HU, XMS, GB
Phone: 0151 285 3535
State: XMS
City: Liverpool
Zip Code: L1 1HU

opening times

Monday: 07:00-22:00
Tuesday: 07:00-22:00
Wednesday: 07:00-22:00
Thursday: 07:00-22:00
Friday: 07:00-22:00
Saturday: 09:00-22:00


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Reviews
I just want to say a big thank you to the front desk staff, doctors, and nurses at the hospital. They were incredibly efficient and professional. The front desk was super friendly and got me seen quickly. The doctors and nurses were thorough—they checked my blood pressure and heart rate in no time, examined my ear, and gave me a prescription so I could pick up my meds at the pharmacy. Everything went smoothly, and I really felt looked after. Thanks so much for your help!
Seen by a brilliant nurse named Rebecca. She referred me for minor surgery on the same day. Got sorted the next day. Would've still been waiting if I had gone through my GP for this care.
Went to this walking centre after being sure I had an ear infection, general flu symptoms and hearing loss. One nurse saw me to triage me and she said it looks like my ear is infected, the second nurse who saw me looked in my ears, said they were just blocked with wax, and checked my chest and said it was completely fine and there was no infection. still felt dreadful, she didn’t offer me any medication or anything, just said to use olive oil ear drops. Still felt awful 2 days later, rang 111 and they got me an urgent appointment with a GP, who diagnosed me with a chest infection and an ear infection, and said my ears were completely clear of wax. prescribed me some antibiotics, and after a few days on them feel significantly better. Nurses are obviously trying to get people in and out of the walkin centre and aren’t taking proper investigations. Disappointed
Went to walk in center because poked by fish hook. Nurse took ages 1hr waiting and still no response after long await says wait for antibody test and said pregnant woman cannot be given tt shot lol lol lol.... nor nurses in triage knew anything...
Google refuses to allow me to place a correction. HOWEVER this walk-in centre has now moved, a dedicated unit is based within the grounds of the Royal Liverpool Hospital. All that remains at the Seel Street site is a sexual health clinic. Look up L7 8XP.
Great walk-in clinic. Clean facilities and friendly staff. This had now closed and relocated to the behind the Royal Hospital Liverpool.
This is not the location for the minor injuries unit. It is in the Linda McCartney unit at the Royal. Hope this saves anyone from making a wasted trip like me.
My son has recently moved to Liverpool for his first year of uni and fell in within the first couple of weeks. He attended the walk-in centre struggling to breathe. The staff here, according to him, were absolutely fantastic. They thoroughly examined him, diagnosed his illness, provided medication and gave him all the advice he needed. Thank you so much for taking good care of him.
Absolutely disgraceful all round. I came with my friend who was very nervous and upon arriving the receptionist was rude and interrupting and visibly frustrated by my friends Irish accent. When we were seen there were two nurses one of which was EXTREMELY disrespectful to myself and told me to stand at the door when I explained I was there for support. They then proceeded to be very rude to my friend who had been suffering from a chronic ear infection causing major headaches, and did NOTHING for her but upset her massively and tell us they won't treat us because it's "too late in the evening"... bear in mind it was 4PM and they shut at 8?!! Absolute disgrace. We were sent away with nothing but her patronising my poor friend, who was now in tears, saying that "one more day won't hurt" and to come back at 8am the next day with a CHANCE of being seen??!! Ridiculous. Those nurses were so unhelpful. All round 0/5. What happened to the 6 C's of nursing values?! No care or compassion there whatsoever. Terrible.
I cannot praise the treatment I received here today highly enough. The waiting area is clean, the receptionist friendly and helpful, and the wait was short . But the most outstanding professional of the day has to be Laura who assessed me. After struggling to get a GP appointment for months I presented myself here with breathing difficulties and what I suspected was a chest infection. The triage nurse was friendly and professional and I was referred to Laura. I spent over an hour with her while she did the most thorough of assessments. At all times she was friendly, put me at ease and was so patient. I left with a prescription and an inhaler after it was confirmed I had a chest infection. Laura was also concerned that my blood pressure seemed high and urged me to follow with a GP, which I will. I would not hesitate to use this practice again. I rarely need the help of the NHS but today they really delivered a first class service. Thank you to all the staff, you are marvellous.
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