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Reviews, get directions and contact details for Charcoal Grill

Charcoal Grill
Address: 3, Queens Parade, New Street, Basingstoke RG21 7DA, UK
Phone: 01256 333411
State: Hampshire
City: Basingstoke
Zip Code: RG21 7DA

opening times

Monday: 11:00 AM – 12:00 AM
Tuesday: 11:00 AM – 12:00 AM
Wednesday: 11:00 AM – 12:00 AM
Thursday: 11:00 AM – 12:00 AM
Friday: 11:00 AM – 12:00 AM
Saturday: 11:00 AM – 12:00 AM
Sunday: 12:00 PM – 12:00 AM


related searches: charcoal grill menu basingstoke, takeaway delivery
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Reviews
Ordered mix kebab. Was told it's one size for £9 I got 2 pieces of chicken and a small handful of donner meat. Absolutely outrageous for £9 never seen a kebab so small and tasteless in all lifeFood: 1/5
I don’t normally leave bad reviews but this was just awful, we Ordered through just eat, it said that it had been delivered but it hadn’t. Called the restaurant and they said that when the order comes through they say it has been delivered straight away which I think is very wrong. I tried to be as nice as I could but they just hung up on me then the just eat order got changed to on its way and will be delivered at 3:50 it’s now 4 and still no updates.
Absolutely disgusting food and service. Ordered through just eat, told it would be 40-50 minutes. After 3 phone calls and being told it was 5 minutes away, eventually arrived after 1 hour 55 minutes, it was of sub standard quality and as expected stone cold.... Called to complain and ask for a refund, was told I had to raise my complaint with just eat... I wouldn't recommend this place at all, avoid at all costs.
So I ordered Margarita Pizza Cheesy chips and garlic mushrooms Good value for money and very big portions. Majority of these folks complaining. Its not a 5 star restaurant Order wisely. If you are ordering cheap takeout.
The worst take away I ever ordered. I never had to just put it all in the bin, but this was inedible. The liters of oil that the food was cooked in leaked all over the bag covering all the food in it. The salad tasted old and like it was sitting in the plastic bags for hours and the chips were soggy. The meat was grizzle and fat only and quite frankly disgusting. The restaurant would only sent us a new order of the same food. No refund of course. Do not order from there.
I'm giving two stars because I fully understand this is not fine dining and is not an expensive meal, but that's about where the praise ends. For the price you pay, the quality is really not great. Most items don't come with salad, sauce or anything bar the item itself. Ordered a chicken wrap? Then you shall receive a wrap with chicken, nothing more. Cheese is an additional £1 though... At time of writing, the wrap in the image was £8.50 to give you an idea of what I mean. The portions are small, the quality is bad and frankly it's overpriced for what it is. Sorry guys! If it's 2am and you're trashed out of your head, you could do worse. If this is your option for a sober evening meal, consider one of the many other establishments in Basingstoke.
Horrible tasting food. Burgers came burnt, had no salad or sauce. Chips were extremely oily. On top of that, had to wait 1 hour and 15 minutes and they were dismissive on the phone. This place needs to be shut down.
DO NOT ORDER FROM THIS JOKE !!! ORDEEED AT 11 food arrived at 2am and no refund…. Biggie mistake you could have made! Idiots do not order
I mean I got it delivered so no atmosphere and the food was good. Service kinda good and yeah. I mean I don't get all the bad and I mean some is bad but I think some people are exagerrating.Food: 5/5
Worst food I've ever had! The chicken came out of a big paint bucket and was salty and bland. Didn't come with any veggies as advertised in the picture and to top it off, had a lovely long black hair in it. Never again!!
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