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Reviews, get directions and contact details for Castlemead Health Centre

Address: 33 Hill St, Hinckley LE10 1DS, UK
Phone: 01455 637659
State: Leicestershire
City: Hinckley
Zip Code: LE10 1DS

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Honestly, the Doctors at this surgery are all amazing, it all just depends on whether you can actually get past the judgemental, cruel, uncaring, rude and offensive receptionists to actually see one! Never in my life have I been so offended and embarrassed at the way I was being spoken to over the phone - after calling for 2 HOURS to get an appointment. I was told to phone earlier next time when I had been phoning since 8am! Later when I had finally argued myself an appointment, I sat in the waiting room watching th very same receptionist speaking to patients like dirt, with absolutely no respect for a single person she spoke to (might I add most of these were elderly people too) When she wasn’t looking down her nose at the sick people that just wanted to feel better she was ignoring th phone for at least 10 minutes before answering - it’s a surprise anyone actually gets an appointment here. Honestly Castle Mead, do yourselves a favour and sack all your receptionists and hire new ones with some compassion and understanding - there’s plenty of kind people who need jobs. Rather than these vile witches thinking it’s okay to completely humiliate and upset patients. Disgusting treatment.
7 years ago (04-04-2018)
What a difference since I moved to Castlemead doctors so much better, staff and doctors friendly and every appointment I've had I've always been seen on time or early.
8 years ago (08-04-2017)
Phone lines engaged till 8:10. When we get through 10 mins after they open they inform us that all appointments are gone. Like hell they are. Crap phone system for a crap GP Surgery
8 years ago (18-02-2017)
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