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Caffè Nero

  1. Holywood
  2. Holywood Cafe
  3. Holywood Food

Reviews, get directions and contact details for Caffè Nero

Caffè Nero
Address: 70 High St, Holywood BT18 9AE, UK
Phone: 028 9042 6542
State: North Down
City: Holywood
Zip Code: BT18 9AE

opening times

Monday: 7:00 AM – 6:30 PM
Tuesday: 7:00 AM – 6:30 PM
Wednesday: 7:00 AM – 6:30 PM
Thursday: 7:00 AM – 6:30 PM
Friday: 7:00 AM – 6:30 PM
Saturday: 7:30 AM – 6:30 PM
Sunday: 8:30 AM – 6:30 PM

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Reviews
One of my favourite coffee shops as I love their coffee. This one is always busy so you may have to wait to get a seat. Great scones too.
7 years ago (29-03-2018)
Normally this Caffe Nero is no different from any other I have visited and would receive 5 stars. During a recent visit I watched as a young child was lifted onto the counter where food is served and she sat there for a couple of minutes while the young woman with her and a member of staff attended to a problem, possibly a cut finger, although I'm not sure. Is this not a little un-hygienic? Could whatever the problem was not have been dealt with elsewhere? There are plenty of other places within the premises. I did contact Caffe Nero complaints (almost a week ago), but have received no response. Strange, as they are very quick to answer compliments. Disappointed. Update: Caffe Nero Customer Support contacted me after I left the above review and advised that: Your comments have already been taken back to the Area Manager for the store. There are procedures for dealing with such matters and this will be revisited by my colleague and the store team. At no point, should we place a child on the counter for such reasons. We do not expect this to happen again. Thank you for taking the time to bring this matter to our attention, as it is only with such feedback that we can improve.
7 years ago (08-04-2018)
Have coffee here most days mid week. Very friendly staff. Good coffee. Nice atmosphere.
7 years ago (11-12-2017)
Really lovely atmosphere, I frequented here every morning before work and the staff were really lovely. Kept the morning grind positive and helped start the day right!
7 years ago (16-09-2017)
Friendly,happy staff.always have a smile for the customer😃
7 years ago (04-04-2018)
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