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Reviews, get directions and contact details for Burger King Restaurant

Story

M4 Junction 47, Penllergaer, Swansea

Address: 3 Llyn Tircoed, Pontlliw SA4 1GT, UK
Phone: 01792 896222
State: Swansea
City: Pontlliw
Zip Code: SA4 1GT

opening times

Monday: 11:00 AM – 9:30 PM
Tuesday: 11:00 AM – 9:30 PM
Wednesday: 11:00 AM – 9:30 PM
Thursday: 11:00 AM – 9:30 PM
Friday: 11:00 AM – 9:30 PM
Saturday: 11:00 AM – 9:30 PM
Sunday: 11:00 AM – 9:30 PM


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Reviews
Superb customer service. On my burger order, I’d deselected all the optional additions like salad, sauces onions etc by pressing the plus button on the order display machine. Of course the machine options were complicating. I only realised this at last. So I asked the staff “Where has my salad and stuff gone?” So, one of the staff checked my receipt and explained what I had done on the order. They were really polite. They shown empathy. The manager offered me a new burger since I had bit a piece of the old one and i took the offer. He gave me a fresh burger. I was very satisfied. The best part is he came out and explained to me how to do this right on the machine. Good staff for the company and the customers.
amazing service from all of the staff there. made the whole visit enjoyable. the food was the best food i’ve received from burger king. will definitely be going again soon! :Food: 5/5
This is a good Burger King Restaurant, selling all the usual items, the staff are friendly and polite and the service is good. I ordered Chicken nuggets and chips which was made fresh, I would say for the large fries they should give a slightly bigger bag for the price you pay. The seating is ok but it needs to cleaned often, when I visited the floors and tables were dirty. Otherwise a nice restaurant for dine-in or takeout. Vegetarian options: Plant-based and vegan items available Parking: Parking is part of the Moto services, plenty of space including Telsa chargers and Gridserve Chargers Kid-friendliness: Suitable for children Wheelchair accessibility: Wheelchairs users easily accessible
Staff too busy talking to all their mates who do not even work there, just hanging out at the counter. We were the only ones waiting for food and after going to check to find out what's going on, only to find out it's been sitting there on the side. They also forgot onion rings and didn't have ice cream & didn't offer a refund for it even though we paid for it. Very unprofessional!
Very good food but seriously needs more workers, forget fast food. It's more like snail food with the pace of the workers and it needs more workers, don't want to be served by 2 brainless workers and the tables were filthy.Food: 4/5
Food was quick, and the service given by the staff was amazing. Definitely will be returning to this burger king again!Food: 5/5
Staff was very polite was greeted with a smile food was made fresh dining area was very clean! Will be returning!Food: 5/5
The worst Burger king food and service ,, The fries were too cold andFood: 1/5
Staff are quick, food is fresh. Fries could use more saltFood: 4/5
Only ordered 2 vegan royals .. there was one staff member working behind the till .. this was not fast food. This was snail food! Get the people some more staff
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