Brownlow Group Practice - The Ropewalks

Reviews, get directions and contact details for Brownlow Group Practice - The Ropewalks

Address: 26 Argyle St , Liverpool L1 5DL, XMS, GB

Phone: 0151 285 4578

State: XMS

City: Liverpool

Zip Code: L1 5DL

related searches: liverpool health centre, gp online, gp near me, brownlow hill liverpool, liverpool doctors, ropewalks liverpool, kensington health centre, student health

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Reviews

Every single month without fail I have issues getting my medication/prescriptions. If it’s not getting sent to the wrong pharmacy, it’s the GPs not writing wording properly so pharmacists ‘cannot legally dispense it’. The receptionists are absolutely lovely, but it’s very evident that there is a lack of communication amongst the team which is resulting in me constantly not getting my medication on time and causing me a lot of unnecessary stress.

Filled a new patient form in the surgery and told it'd take 48 Hours. More than three day's later I sent an e consultation and got a reply saying that they couldn't help me because I'm not a patient. The form never got processed. Disappointing

I saw dr Lauren Sommereux and she was great, took the time to properly listen to my concerns and helped to put my mind at ease without being dismissive.

The online booking system seems to be always closed and I can't get a hold of anyone on the phone. Also, the online system has a specific list of symptoms/conditions to choose from which may not include what the patient is experiencing - that's why it's important to be able to talk to a person. I tried changing to another GP in my area but I was told that they cannot take me in as they have an agreement among themselves to not take patients from each other. So I can't see a doctor at Ropewalks and I'm also not allowed to register myself somewhere else?

The best GP service in the UK,  very easy to get appointments, Services are accessible and staff are compassionate, professional and knowledgeable.

Unable to book appointments, unable to submit eConsult. Unable to receive health care when required. It doesn't get much worse than that. FYI with no indication of when the service will be working again. I needed healthcare in July, we are now entering November and I haven't even been able to speak to someone about this, let alone receive treatment

Unfortunately I have needed the input of a GP for a few different issues over the past few years. At each point of contact Brownlow Health have been so easy and professional to deal with. The processes they put in place to contact the surgery are seamless, and you are always responded to in a timely manner, as promised. They seem to appreciate the difficulties that work and every day life have on trying to get to the GP, and have put processes in place to help with this. Myself and my husband feel very lucky to have Brownlow as our GP.

I would like to thank the beautiful Dr Onyinyechi Obi. For listening and acting on my problem. Also Dan for coming in putting my mind at ease, first time with onyi she's very professional Dan also. I'm waiting for referral. I'm very  happy thank you both xx

Can I give a zero star? No ok, one is too much. I've just moved to this GP, but I already want to change it. If you call at 8 for an appointment you are the 20th in the queue. 4 calls 2 visit to obtain a presscription for a medicine I have been taking for 3 years. They wanted to start all the investigation again... Bye Bye Brownlow...

I have been with Brownlow health for around three years now. Over the last month I approach GP for medication to delay my period for a holiday. I was, for some reason, given a medication not commonly used to delay periods and instead treats cancer with delaying your cycle as a side effect. After taking this medication I suffered intense anxiety, insomnia, vomiting, stomach issues, rapid heartbeat, sweating and fainting and after seeing four GP's which was hard enough to do as website always is turned off for appointments I was told constantly it was just anxiety. After informing each GP I have anxiety generally and this came on me within 24 hours since taking the meds and I knew the tablets had done something chemically I was ignored and told to go home and do yoga, with no medication to help me sleep eat or drink other than propanolol which caused nightmares and further insomnia.  A week later I ended up in A&E with the crisis team and it took my father, who is a retired GP to notice my neck had rapidly swollen. Upon my own investigation, found the medication I had been given was deadly to those with thyroid issues, having had a thyroid disease as a child I was stunned that a doctor gave me this. I approach a fifth GP who agreed my neck has swollen rapidly and I could have suffered sudden drug induced thyroiditis, to which I need a urgent ENT appointment to rule out rapid CANCER. Even when approaching the final hurdle of this the GP told me, "I didn't even know Provera could do this to the thyroid". I have also been left with no support or medication to treat the thyroiditis nor have I even had explained to me what it is, just that ENT are going to "hopefully rule out cancer in the next two weeks". I am 27 years old at the start of my life and have been left totally unsupported throughout this, with no knowledge, treatment or support.  Stunning responses throughout. I have since had to go private for bloods as I do not feeling the GP knows what to accurately test me for. I cannot believe the medical gaslighting I faced and how I was left for nearly a month not having ate, drank or slept properly - all with panic attacks and sudden depression on top. I will be attending a urgent ENT in the next two weeks to see what damaged has been caused and you can bet my life might as well as Brownlow Health has ruined it beyond repair that if there is permanent damage from the time I have spent unmedicated that I will not be leaving this.  Update 24/05/23  Since placing a complaint and this review online I can confirm nobody who dealt with me personally has apologised and I have instead had a simple 'we are investigating it' letter in the post regarding my experience at Brownlow health. When placing my complaint I stated I wanted additional support and further blood tests and that I had still be left with no treatment to help me sleep eat or drink - this has still be ignored weeks later and I am still left suffering with intense insomnia, swollen neck, choking when drinking, not able to eat and I have lost over a stone in weight in just under two weeks.  Brownlow health are nothing but neglectful to their patients, proving so due to me requesting a call back yesterday morning and nobody doing so. I will be seeking legal support.

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Brownlow Group Practice - The Ropewalks

Reviews, get directions and contact details for Brownlow Group Practice - The Ropewalks

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