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Brook Health Centre

  1. Towcester
  2. Towcester Store
  3. Towcester Book Store

Reviews, get directions and contact details for Brook Health Centre

Brook Health Centre
Address: Swinneyford Rd, Towcester NN12 6HD, UK
Phone: 01327 323900
State: Northamptonshire
City: Towcester
Zip Code: NN12 6HD

opening times

Monday: 7:30 AM – 6:30 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
We partnered with Brook Health Centre 2017, continue to work together to the present. In that time we have got to know the team, practicing, back office and strategic functions; we see smiles when we're there in a supporting role, young children having a natter, putting smiles on the faces of older patients, its a welcoming place to be. Long may it continue to support its people.
Lovely experience at Silverstone branch today. Lisa, Tina and Jane were all good, polite and friendly. Lisa sorted out getting my husband and I the appointment we need.
The new system based appointment request system has worked well for me. The first benefit is you don't have to wait in a queue to speak to someone! Secondly, I know that everything I want to say about the reason I need an appointment will be seen by the doctor/nurse performing the triage. On the occassions I have used this system I have received a timely appointment. Definitely a step forward.
Past experiences not always positive, but more recently things seem to have improved. I appreciate that the triage system doesn't work for everyone but during the last couple of months It has worked well for me. Some really special members of staff, Dr. Supple, Dr. Stevens, Lesley Driscoll, Nurse Kerrrie who managed to get blood from me, which NGH unable to doand Teresa receptionist, whom I've witness staying calm under all circumstances .The NHS is on its knees so these members of staff definitely need to be commended for the work they do.Lets just hope I don't need to change my opinion .
Extremely rude receptionist working this morning that was very rude, unhelpful, and patronising. She needs to be taken away from a customer based role and re trained on how to speak to people professionally.
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