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Reviews, get directions and contact details for Bristol Street Motors Vauxhall Chesterfield

Bristol Street Motors Vauxhall Chesterfield
"Welcome! Bristol Street Motors Vauxhall Chesterfield is an authorised retailer of this multi-award-winning brand, and is one of fifteen Vauxhall retailers that Bristol Street Motors represents in the UK.We understand that a quality vehicle that meets your needs and budget is just the beginning, you also need a trusted partner for every related need. Sales, service, MOT, repair or parts, we're the big retailer that's close to you.Our mission is to deliver an outstanding customer motoring experience through honesty and trust, striving to continuously improve by delivering the very best customer service, time and time again.We understand that you have a choice and thank you for your consideration of our business. Why not get in touch?"
Address: 464 Chatsworth Rd, Chesterfield S40 3BD, UK
Phone: 01246 796264
State: Derbyshire
City: Chesterfield
Zip Code: S40 3BD

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Bought my first used car from bristol street motors after passing my test, after looking at other garages that hadn't been great and turned out to be not as good as I thought, I wish I had just gone straight to bristol, the team let me do a test drive in the car on the day, I got a deep look at the car and even got to add parking sensors once I was happy I was buying it, Nathan talked me through the process of everything that came next and explained stuff when I didn't understand, the team was very friendly and welcoming, the handover from another staff member when I came to pick the car up was just as good as when Nathan sold it me, there was a bit of paperwork and once again everything was explained really well if I didn't understand. They made sure the car was clean inside and out before taking it home. Super happy with my choice and the team and I'm loving the freedom of having a car.
Avoid. Unsure where to start.. Purchased 2 cars remotely over 7 weeks from different branches, first a Skoda Octavia VRS from Renault Exeter branch with 47k miles I paid almost £10,000 for. I waited 2 weeks for delivery. It broke down due to clutch failure on route to delivery the delivery driver drove it for 6 hrs with non returning clutch pedal took a week to get my money back. I gave Bristol Street a second chance, a closer branch this time Vauxhall Chesterfield who told me they would look after me and make sure all is well given my previous experience, stupid of me to believe a salesman who also said he would have it delivered promptly, another 9 day wait. The second car a Ford Fiesta ST arrived at my address, I was told it had full service history though it arrived with none, was later told it had been misplaced. I found a 2" hole in the tailgate from a retrofitted rear view cam that had been removed, presume from previous owner, the bumper bracket had broken meaning the bumper didn't line up, was told this is normal but worst of all the drivers glove box was held up with blue tac. Issues continued with one of the headlights which had a 10mm hole in the back which was taped over and the under bonnet lining was wet and insecure and falling to bits in the engine bay and some of the internal engine bay covers/plastics had been badly spray painted 2 different colours, which was never mentioned. This was how a £10,000 17 plate car with 58k miles was presented to me, I was also told the rear bumper was in for respray but this also didn't get done it was a touch up pen used on the rear quarter so blatantly lied to aswel.. they did respray the alloys though just not to a very good standard. Luckily car was collected promptly after choice words and pictures sent to the manager and money refunded right away. Come on this is embarrassing for a dealer of this size, a glove box held up with blue tac?!? For a £10,000 car?! REALLY!? I would advise buyer beware with remote / delivery cars with this company as standards aren't as high as you will be led to believe and they clearly had no qualms misleading customers. I'm now £££ out having paid insurance extras and admin fees for both cars which obviously weren't fit for purpose or as advertised.. this is the first time I've ever felt the need to review a company in a negative view. Please do not use them, the stress and headache is not worth it, once they have your money and made their comission they are not interested, cannot trust.
Alex was extremely helpful, professional and courteous in arranging a new car through Bristol street motor, Chesterfield. He kept us up to date with developments along the way and made everything run smoothly. Would definitely recommend the garage to friends, family in the future. Thanks Alex! 10/10 service!
Car showroom selling and servicing Vauxhall cars. Staff were friendly and helpful. Took my car in for a recall. It was done within the agreed time. Showroom is clean, well lit and has a good range of Vauxhall cars.
Quality service from start to finish.No pushy sales techniques, just honest, supportive and always on hand for whatever I need.Jack even answered my questions on his day off!! Brilliant team Jack and Sunny who cannot do enough for their customers. As a single woman, I thought I may be the target for pushy sales people but there’s non of that here. I will definitely recommend, and be back soon :
Lewis helped me find the perfect car via virtual appointment. It’s been the easiest most straight forward purchase of a car I’ve made. He’s got great knowledge and really thinks about the client and not the commission. An asset to your store- thanks Lewis!
Excellent customer service and they helpful in all enquirers and super fast at getting the job done. Also there was genuine care with helping us. Our sales executive Richard Kelly was super helpful and had genuine care and made it really easy and pleasant .
Was more than pleased with my new car. Jack was amazing, made sure to go through everything as it is my first car on finance whilst getting me the best dealt for me. I will be recommending Jack, and if I need a car in the future he will be the one I will be going too! Couldn't fault him! Thanks Jack!
Bought a vw golf from here 2 weeks ago. Car didn't have parking sensors to Alex got these fitted for me. Alex has been outstanding with his service and dealing with everything. Would definitely recommend Alex to anyone looking to buy a vehicle from here. Will definitely be returning here when I need another vehicle
Got in touch on Monday, was test-driving the car in the evening and picked it up today! Quick, efficient and was treated as a person! Even got a coffee made by the GM! - Jack was brilliant all the way through paying attention to the detail and making sure the car was ready for when I got there for the test drive fueled and ready to go! Same again picking it up today, WOW'd me with the car being in the Showroom, the service from start to finish was great. All the team was approachable and friendly. I needed a quick turnaround Pick up and got exactly that with no hicups along the way. - Jack, Matt and Nathan have certainly delivered an outstanding experience which is vital to me. Already in talks about some Vans I need for the Business. Thanks again guys!
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