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Bridge Post Office

  1. Canterbury
  2. Canterbury Post Office

Reviews, get directions and contact details for Bridge Post Office

Bridge Post Office
"With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities."
Address: 2 Western Ave, Bridge, Canterbury CT4 5LS, UK
Phone: 01227 830201
State: Kent
City: Canterbury
Zip Code: CT4 5LS

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed

Update Info

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Reviews
Need to post back a parcel - checked opening hours on Sat afternoon. 9-5.30. No problem. Got there and sign up - out to lunch 1.30 to 2.30. No problem again - I was there at 1.20. But no. Wasn't allowed in. Was told guy had to go to lunch FROM 1.30 so queue was closed already. If you have to close the whole post office for an hour on a busy Saturday afternoon because someone needs a lunch break YOU NEED MORE STAFF
Several years ago I tried to avoid using this Post Office as there were always queues and some of the staff were very rude to all customers. However, I think it has now improved and I now find the staff are generally very pleasant and helpful, so I'm quite surprised by the poor reviews. I think queuing is to be expected at busy times, though.
When I say the staff were useless please know that I mean it. Lines are long and slow. Waited 20mins for service. Went to change cash, something I had done a week before at the same location, only to be told they couldn't do it. The unnecessary comments from the staff member regarding my situation were uncalled for and rude.
Fabulous postie. Staff are always welcoming and friendly. And know what they are doing. Used the m regularly for 8 years for my small business.
Very long queues so did my own special delivery letter as open late on a Saturday. I don't discriminate against anyone but employee had personal hygiene issues and really smelt. I waited ages for assistance to approve my letter and then pay. He then left it on the counter for anyone to grab and I gave it to the cashier myself to put in the proper basket. Not impressed. Prefer the one in Deal Queen Street any day.
Nothing against the staff who have always been helpful when I've been in so no issues with them at all. But take a look at all the reviews on here. The place is so understaffed. Today I popped in to attempt to post one small parcel. 0 of the 3 self-service checkouts were not working, presumably as they need to be monitored somewhat and there's never any staff to do so. The queue was about 15 people long at 2pm on a Thursday afternoon as the staff member takes his lunch from 1 to 2 totally acceptable, the man is entitled to that, but that's mostly the time people are hoping to come in and post parcels on their work breaks etc. Pretty crazy that at the busiest post office in Canterbury, people are unable to post anything around lunchtime and unlikely to be able to post anything even remotely quickly, even on a weekday. The staff here need support but by the looks of it whoever's in charge doesn't want to dish out for it. Read your reviews and do something about it
We do our very best the staff are honest hard working people under bad circumstances, understaffed some undertrained and do the best they can, the only reason self service not in use is generally due to staff breaks for half an hour at a time, also to everyone as a reminder they are not royal mail and there are some things they cannot do even though you are told otherwise by other people ie banks, and for the only time they are not a preparation station, they do not prepare your parcels nor have the items to do so that's all on you they will simply help you send it off once it's ready to go and the rest is up to you, not only that but any international sending has risks! You are told beforehand as once it leaves the UK there is no more they can do personally make sure to have tracking and such in place as they don't know how other post office services/mail companies are on other countries especially with covid etc backing it up so just be careful... overall its a nice place just understaffed, also as a last thing people stop getting angry when you pop in for something complicated 2 minutes before closing time, you have all day to get things done there and some things take time to do make sure to put time aside to get it done properly these people need to go home as well they are not robots! They tolerate a ton of uneccesary abuse and yet always are so nice to everyone.
I went in there expecting to wait forever as you do at Whitstable and was served straight away. Perhaps as exceptionally, the chap was polite and helpful. Yes, you heard me right- he was helpful and polite. I suppose it was on a quiet weekday but speak as you find - I was pleasantly surprised. Of course it might be hell on earth the next time I go in and if it is I'll let you know ...
Worst post office no staff literally like 1 also massive ques was waiting for an hour
Most of the time, the self-service checkout was not functional. Had to line in a queue with only 2 cashiers sometimes even 1 in service. Feels like too understaff or something Have to prepare that you’ll spend at least 20-30 minutes just to send a single letter. So unless it’s not that important, might be better to do a bulk posting instead
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