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Reviews, get directions and contact details for Brent Park Post Office

Brent Park Post Office
Address: 101 N Circular Rd, London NW10 0AB, UK
State: Greater London
City: London
Zip Code: NW10 0AB

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Located at the front all the way to the left as you enter of the Brent Tesco Extra, just off of the Northern Circular A406. Excellent service from knowledgeable agent. I observed several more complex transactions before mine licensing, gas meter. Very patient with explanations suited to the customers. Best hours for any Post Office 8:00 to 20:00 M to Sat, 11:00 to 17:00 Sunday.
Position closed. Most popular sign in here. Always long queue and 1 position open out of 4. Staff is helpful.
Every time I come in, there is always a queue of around 7+ people with a wait time on average of about 15 minutes. In addition to this, there is always a maximum of 2 staff members at the counter out of a possible 4. This branch needs to seriously evaluate its busiest times in order to efficiently serve its waiting customers. However, having said this, I am rating them 3 stars at least. This is because after waiting for quite a while, the customer service is quite good nonetheless.
Very slow service. Zero customer orientation. After 20 minutes queueing, you try to return the parcel which takes 1 minutes scanning a bar code and despite the queue being extremely slow, the TESCO personnel would not be understanding at all and would shut down.
Good post office, but I don't recommend visiting after 5pm as it can get very busy with waiting lines extending up to the main entrance at the very worst. Should open more boxes up during the busy periods.
Terrible service. Extremely long queues with terribly slow staff! They should all be swapped with a new and more efficiently trained team. They will always try and give you the most expensive postage options! Do not fall for this trick. Remember, if your parcel is over 2KG. You should use Parcel Force! It’ll be half the price of Royal Mail, will include tracking and signature too!
The blond woman is terrible. She has no knowledge about her job yet she thinks she knows or that she is the boss of that place, always creates issues! I like all the other staffs, lucky I don’t get to see her very often!
Trash service. Changed their hours but didn't update it. Wasted a trip to here for nothing. Don't recommend.
I am really grateful that this post office is open 7 days a week and until 8pm in the evenings during the week. It makes life so much easier if you are working and have to post parcels or sort out other matters. The staff are always polite and helpful. Some days are busier than others, but at the weekend it can be quieter and the best thing is you can do your shopping while you are at it. It's not the most fun job so I am just glad they are there.
Crooks. Tried to rip me off and remained silent when I questioned them. Couldn't answer for them selves so I gave up and posted it elsewhere. Third time they've tried to rob me. Beware.
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