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Boconcept UK

  1. London
  2. London Furniture Shops

Reviews, get directions and contact details for Boconcept UK

Boconcept UK
"BoConcept was born in Denmark in 1952, we design, produce and sell contemporary furniture, accessories and lighting for living, dining, sleeping, home-office and outdoor spaces. The team at BoConcept Tottenham Court Road London We help our customers create a personal home with our comprehensive interior design or virtual styling service, and of course we offer a dedicated delivery & assembly service."
Address: 158 Tottenham Court Road , London W1T 7NH, XGL, GB
Phone: 020 7388 2447
State: XGL
City: London
Zip Code: W1T 7NH

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Reviews
Great experience in this store - Sara was extremely helpful and patience walking me through different options until I was ready to put order in. Sofa arrived promptly with a great service setup + clean-up of all wrapping&boxes. Definitely worth spending a bit more as you see and feel the difference in quality.
Great experience throughout. All the staff at the store were well informed on the products, materials, etc. we bought a dinning room table and six chairs. Manufacturing took exactly the weeks we were told and delivery was easy to arrange. It is so nice to be able to talk to the store directly and not some general corporate customer contact number once the order has been placed. The two man team that came to assemble the furniture was professional, clean, efficient and made sure everything was positioned where we wanted it before leaving. We highly recommend this store.
Sara is an amazing design consultant. She patiently listened to my needs and suggested the suitable sofa size. She gave me space and time to consider the purchase. That made me really comfortable. The whole experience was enjoyable and I believe thats exactly why people would pay more for furniture of better quality and impeccable service.
The service in the store in Tottenham road was first class, the salesperson, Ellie Kordan, was very pleasant and competent, as well as patient with us, the customers with lots of questions. We were kept informed by the team about the delivery dates. Finally, the delivery went extremely smoothly; two very able and extremely courteous men arrived exactly as informed, unpacked the sofas very quickly. We tried to offer them coffee/tea but they politely declined, saying that they had much work to do. Customer service is about people and yours were all first class.
Very good quality, design. Prompt delivery and good showroom experience, helpful representative. Reasonable price after discount.
Zero customer care post order. I had to chase 15-20 times to get a status update. Products are great but you can get equal quality and design from specialist furniture shops at half the price. Staff are lovely though in most cases.
I have been a customer from the Tottenham Court Road since 2012. Each time I went over the years I got excellent customer service. This time I am moving to a smaller flat on a tight budget. Ellie has been fantastic to work with. She is a very experienced Senior Interior Designer and really listened to my need from space, budget, etc. to help me visualise how the flat could look like. She has been very patient and also very practical. When tempted to go for another fabric, she reminded me of my budget. It is very tempting to want it all but Ellie has been so great at helping me prioritize. Thank you!
I had a lovely experience visiting a few times BoConcept Tottenham Court Road. Ellie Kordan was brilliant. Wonderful smiles all throughout. She was very pleasant, courteous and patient as I am so indecisive! She knew so So much about all the products. Very unique pieces I say. Ellie gave me time and space to consider. I had so many questions and queries about a sofa that I wanted. To be just right for me. Ellie helped me with all her energy and finally I ordered an amazing Sofa. Now just waiting for my delivery! All other staff were extremely pleasant and helpful too. Many thanks
We can highly recommend BoConcept for it's professional service and incredible customer service. We entered the store with the aim to find furniture for our living room and were impressed by the fantastic service we experienced. Bhavini listened to our needs, immediately offered to use the floormap and convert it into a 3D plan and add the selected furniture to understand measurements and visualization. She was incredibly customer focused, very attentive all the time, listened very well to our needs and completely let us be in the driver seed. We felt the entire time that she completely followed our agenda. She has an incredible knowledge about the products and went above and beyond to support us in selecting the right furniture without feeling pressured to take any decisions. We would highly recommend the store, especially for the professional service we experienced and absolute customer obsession from the staff - in our case Bhavini!
I couldn’t be happier with the service that I received from Parminder. From start to finish, she has been nothing but incredible in helping me furnish my living room. She took measurements over the phone and sent images to help me visualise the space. I struggle making decisions so I am really grateful that she did not put any pressure on me and held my hand throughout the whole process. I love the pieces I ordered 2 sofas, rug and 2 tv units and I couldn’t recommend Parminder more!
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