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Bob Richardson Tools

  1. Dudley
  2. Brierley Hill Hardware Store

Reviews, get directions and contact details for Bob Richardson Tools

Bob Richardson Tools

About

ToolsToday.co.uk is the online shop of Bob Richardson Tools & Fasteners Ltd selling a wide range of Tools & Equipment from Hand Tools to Power Tools, Air Tools, Consumables & Workwear from all leading brands at competitive prices to Trade & Public

Address: Bob Richardson Tools, Pedmore Road, Dudley DY2 0RL, UK
Phone: 01384 482789
ku.oc.yadotsloot@ofni
State: West Midlands
City: Dudley
Zip Code: DY2 0RL

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: Closed

Update Info

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Reviews
Directed to use this company due to a warranty repair. It has been over 5 weeks and the company has done absolutely nothing. Even though we came in and clearly told them that the issue requires new parts these have still not been ordered. Had to physically go to the shop as well because they wouldn't respond via phone. Really disappointed in their service.
Buying battery powered tools for outside can be challenging, particularly if you are looking for a solution that is good for the environment. Specifically, given that lithium will become scarce with increasing demand, I was looking for a range of tools professional chainsaw, pole saw etc that all use the same battery pack/charger. The staff at ToolsToday were so helpful in finding the solution that met my needs. They also helped with the procurement and dealt with queries and delivery cost etc. All in all, fantastic customer service
Just bought a Mountfield Lawnmower. It's a premium brand, self propelled Petrol stiga 139cc 4 stroke engine and comes with a 5 year manufacturers guarantee. It cost way below the rrp which is £299. I have seen them for £350. A fantastic little mower, superb service. Thanks BR Tools and Fasteners. Highly recommended.
Absolutely terrible after sales service... Avoid this place at all costs. Having an issue with equipment we have bought off them, they do not want to know, when trying to explain our issues, they are not interested in rectifying or helping at all
Would not replace a faulty strimmer would not ring me back had to keep ringing them and emailing them got told to take it to another dealer from where I live and it was 15 miles away got strimmer fixed under warranty found this company not that good in customer service .why don't there run the machines and try them before leaving the store most good firms do would safe a lot of hassle bothbways
Words are hard to find to say enough about this fantastic service. I ordered a piece of sthil equipment yesterday afternoon and it was delivered, very cheerfully, by DPD, just a few moments ago 8.46am. A great price for a great service and not that I'm expecting any issues but from other reviews it's clear that I would get great after service too. Thank you all at Bob's
run foundry when over the road new bob and son adam and never forget bal ,they allways joked about me walking around store with a shoping basket but i did purchase lots of oddments came back last year for a refactometer which they aquired no problem at going price good to hear there still in buisness .
Decided to send them my ride-on lawnmower for a service. Worst decision ever. Quality of service was poor. On collection, I pointed out that the worn belt would need to be replaced. Product came back with existing belt in situ. After using the first time, belt failed. Hard to see what I paid £150 for ? Expensive blade sharpening process - and possible oil change - who knows ? In the absence of a "tick sheet" - I have no idea what was done - and why it took nearly 8 weeks to get "finished". I emailed the Manager - nothing back. They obviously don't need your business. Don't use.
Great service and fast delivery, ordered a mower on Sunday evening and it was delivered on Tuesday
Really helpful staff, massive range of tools at competitive prices can't speak highly enough of them.
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